Haléna Lagan

Excellent interpersonal skills alongside the ability to treat people with transparency regardless of age and race. I am honest and reliable, with a number of computer skills including Microsoft suites. I am look at a position to expand my life skills. Christchurch City Hotel pushes me to be my best and exceed my personal limits. I m fun loving and professional, with exceptional people skills. I have been working at a five star hotel as a reservations agent, due to this I can work at a fast pace. In the customer service industries I make sure I am never short of work and always make sure the customer feels looked after as well as comfortable, leaving satisfied with the services the received.

• Reference available upon request

• Six Star Scholarship, 2020
• Manchester Unity High Achiever Award, 2019
• Prime Minister Vocational Excellent Award, 2019
• Lyn Crossan Top Of Gateway Cup, 2019
• Participation Award at Ara Institute Of Canterbury for Service Industries Vocational Pathways: Introduction to Hospitality, 2018
• Top of Transition, 2017/2018

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved Room Inventory by using Opera Hotel Systems for Inventory Management tasks.

The Prime Ministers Vocational Excellence  Award was awarded to me in 2019 at Timaru Girls' High School. I was awarded this due to me excelling in the schools vocational programs. The award encouraged me to pursue the career of my dreams and study at my desired university Queenstown Resort College studying Hospitality Management.