Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic

HANNAH MITCHELL

Christchurch,CAN

Summary

At Bunnings Christchurch Airport, I excelled as an Activities Coordinator and Front End Supervisor, showcasing strong team management and interpersonal skills. I led successful community campaigns and store setups, enhanced customer service standards, and improved team productivity through effective coaching. My skills in budget management and fostering a positive work environment underscored my achievements, contributing significantly to meeting and exceeding KPIs. I am a resourceful Activities Coordinator known for my high productivity and efficient task completion. I excel in communication, problem-solving, and adaptability, ensuring success in fast-paced environments and show a large amount of resilience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Activities Coordinator

Bunnings Christchurch Airport
01.2021 - Current
  • Coordinated, planned, developed and implemented activities for the local community.
  • Encouraged, supported and assisted people of all ages with activities and documented activity attendance to meet KPI's.
  • Provided hands on support to local not-for-profit community groups.
  • Organise instore campaigns that create customer and team vibe through dress up days, team and customer activities.
  • Monitor monthly budgets and complete reporting to ensure all KPI's are met.
  • Organised and facilitated brand activations with partnership brands/organisations.

Front End Supervisor

Bunnings Christchurch Airport
01.2019 - 01.2021
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Responded to customer concerns with friendly and knowledgeable service and resolved issues promptly and effectively.
  • Coached team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Promoted a safe working environment by enforcing safety guidelines among team members consistently.
  • Conducted regular training sessions for new hires and existing employees on company policies, procedures, and best practices which created accountability, ownership and pride in their work.

Education

Papanui High School
01.2019

Skills

  • Team management
  • Team building
  • Risk management
  • Coaching and mentoring
  • Attention to detail
  • Budget management
  • Resilient and adaptable
  • Positive outlook
  • Organization
  • Interpersonal skills
  • Time management
  • Communication skills

Certification

  • First aid certificate
  • Introduction to leadership

References

References available upon request.

Volunteer Experience

  • Radio Lollipop, Volunteer, 2021, Provided a valuable and fun service to sick children and their families., Serve as host/hostess for children visiting the studio., Oversee play and activities in and around the studio., Bring crafts to children who are unable to visit the studio.
  • Ngaio Marsh Retirement Village, Volunteer/work experience, 2019, Provided daily support to the residents., Assist with house keeping and feeding support., Support the residents with mobility, getting around with walkers and using hoists to support those who required extra support.

Timeline

Activities Coordinator

Bunnings Christchurch Airport
01.2021 - Current

Front End Supervisor

Bunnings Christchurch Airport
01.2019 - 01.2021

Papanui High School

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HANNAH MITCHELL