Hannah Thwaites
Woolston,CAN
Summary
I am a driven Personal Sales Consultant with three years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in providing information for current and potential clients on insurance coverage plans and processing applications, payments and corrections. I am self motivated, reliable and have great time management skills. I enjoy gaining knowledge regarding the job/task I'm doing to help further my understanding. I am a people person who enjoys ensuring requests and needs are met depending on their requirements.
Overview
8
8
years of professional experience
Work History
Personal Insurance Sales Agent
IAG New Zealand
11.2020 - Current
- Generated quotes and proposals for clients to match individual needs.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Developed strong referral network in partnership with MTF finance to increase sales opportunities.
- Analyzed customer needs to provide customized insurance solutions.
Provisioning Specialist
Ventia
01.2017 - 11.2019
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls for the Ultra Fast Fibre contract agreement.
- Assisted with onboarding of new employees.
Salesperson
JR Duty Free
01.2016 - 12.2017
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Diploma in Travel Management - Tourism
New Zealand School of Tourism
Christchurch12.2015
Skills
- Risk Management
- Professional Relationships
- Customer Service
- Time Management
Additional Information
Address: 55 Sheldon Street, Woolston, Christchurch.
LinkedIn: https://www.linkedin.com/in/hannahthwaites/
References
Julie McGhie
Team Leader AMI
027 231 8218
julie.mcghie@ami.co.nz
Kerry Forster
Team Leader AMI
027 543 1090
kerry.forster@iag.co.nz
Ileini Leleifua
Senior, Broadspectrum ( Ventia)
+61 419 654 786
Email: Leinifaha@yahoo.co.nz
Timeline
Personal Insurance Sales Agent
IAG New Zealand
11.2020 - Current
Provisioning Specialist
Ventia
01.2017 - 11.2019
Salesperson
JR Duty Free
01.2016 - 12.2017
Diploma in Travel Management - Tourism
New Zealand School of Tourism
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