Harshinee Srikanth
Auckland
Summary
Experienced with administrative support, including scheduling and document management. Utilizes strong organizational skills to maintain efficient office operations. Knowledge of effective communication and teamwork principles.
Overview
9
9
years of professional experience
Work History
Learning Assistant (Reliever)
Central Auckland Specialist School
10.2024 - Current
- Provided flexible support in classrooms by assisting with individual and group learning activities
- Adapted quickly to various learning environments and student needs, ensuring continuity in educational programs
- Collaborated with teachers and staff to implement lesson plans, behavior management strategies and therapy programs
- Supported personal care tasks and maintained a safe and inclusive environment for students
- Promoted engagement and cultural inclusion by integrating diverse practices and communication methods
Casual Data Entry Assistant
Doughnut Economics Advocates
08.2024 - 11.2024
- Accurately input and update data related to events, volunteers and donations in the CRM system (Infoodle)
- Perform data verification and maintain data integrity
- Organize and prepare reports for event coordination and follow-up
Repair Cafe Manager (Volunteer)
Doughnut Economics Advocates
05.2024 - Current
- Organized and managed the Repair Cafe events
- Doing a Pre-Event Coordination by contacting and confirming with the available volunteers, preparing all the required forms for the event
- Managing the event day setup
- Monitored workflow, ensured visitor satisfaction and documented success stories with photos and interviews
- Checked consumables, assisted in cleanup, packed materials, and managed donation deposits
- The role requires strong organizational skills, attention to detail, effective communication, and the ability to manage and motivate volunteers
Database support Volunteer
Tim Bray Theatre Company
04.2024 - Current
- Accurately update and enter customer information into our database and CRM system (Infoodle)
- Ensuring high standards of data integrity and accuracy
- Providing customer service through clear and professional communication
- Manage and prioritize tasks to ensure timely completion
Team Lead, Flinto Learning solutions Pvt Ltd
FLINTOCLASS
08.2020 - 03.2023
- Led a team of 15+ educators and staff, driving daily operations and achieving sales targets through strategic planning and team development
- Designed and implemented sales initiatives, resulting in improved customer acquisition and retention
- Trained and mentored business development managers, ensuring compliance with standards and enhancing performance
- Collaborated with marketing to develop successful strategies for client acquisition and market expansion
- Conducted performance reviews, resolved customer issues, and optimized team productivity through data-driven insights
Senior Customer Relationship Coordinator
Bankbazaar.com
03.2016 - 12.2019
- Managed client accounts, providing tailored credit card recommendations and resolving inquiries efficiently
- Built strong client relationships through proactive communication and personalized service
- Monitored performance metrics and customer feedback to drive continuous improvement
- Promoted financial products, contributing to business growth and customer satisfaction
Executive Database
Just Dial Ltd
03.2016 - 12.2019
- Collected, verified, and maintained accurate business and customer data
- Performed data cleansing and standardization to ensure database integrity
- Collaborated with cross-functional teams to support data-driven initiatives
- Documented and streamlined data management processes for efficiency
Education
Bachelor of Technology - Information Technology
Sathyabama University
03.2015
Skills
- Data entry
- Administrative support
- Office administration
- Microsoft Office Suite
- Salesforce CRM
- Data organization
- Teamwork
- Communication Skills
- Quality Management
- Coaching and Mentoring
- Database Management
- Problem-Solving Skills
- Word processing
- Mail handling
- Verbal communication
Languages
English
Telugu
Tamil
Timeline
Learning Assistant (Reliever)
Central Auckland Specialist School
10.2024 - Current
Casual Data Entry Assistant
Doughnut Economics Advocates
08.2024 - 11.2024
Repair Cafe Manager (Volunteer)
Doughnut Economics Advocates
05.2024 - Current
Database support Volunteer
Tim Bray Theatre Company
04.2024 - Current
Team Lead, Flinto Learning solutions Pvt Ltd
FLINTOCLASS
08.2020 - 03.2023
Senior Customer Relationship Coordinator
Bankbazaar.com
03.2016 - 12.2019
Executive Database
Just Dial Ltd
03.2016 - 12.2019
Bachelor of Technology - Information Technology
Sathyabama University
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