Harshita Makker
Christchurch
Summary
I am a driven retail professional with 5+ years of valuable customer service expertise. Consistently surpassing expectations with exceptional communication skills and a strong work ethic. With a proven track record of success from current and previous roles, I seek new challenges that leverage my extensive customer service experience.
Overview
5
5
years of professional experience
Work History
Front of House (Market)
Grizzly Baked Goods
12.2023 - Current
- Thrived under pressure to ensure quality customer service delivery
- Collaborated within a team to optimise operational efficiency during shifts
- Demonstrated proactive approach in task completion
- Acquired and sustained comprehensive knowledge of products for effective service.
Checkout Operator
New World
06.2021 - 11.2023
- Proficient in Checkout, Self-Service, and Lotto operations
- Displayed friendliness, diligence, and punctuality in role performance
- Prioritized customer satisfaction by delivering exceptional service
- Actively participated in team dynamics to enhance productivity levels
- Thrived in a high-speed environment, adapting seamlessly to change.
Cashier
Harvey Norman
04.2019 - 04.2021
- Dedicated efforts to enhance customer satisfaction throughout interactions
- Executed sales transactions accurately, encompassing both cash and credit transactions
- Skillfully handled refund processes to customer satisfaction
- Facilitated GEM Finance applications for substantial purchases
- Demonstrated proficiency in problem-solving, exhibiting both independent initiative and collaborative skills within team environments.
Education
Bachelor of Science - Biochemistry
University of Canterbury
Christchurch, CAN11.2024
BBA - Marketing
University of Canterbury
Christchurch, CAN11.2024
High School Diploma -
Burnside High School
Christchurch, CAN11.2019
Skills
- Customer Service Skills
- Training New Employees
- Ability to Learn Quickly
- Time Management Skills
- Ability to Work Well in Teams
- Communication Skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
References
References available upon request
Extracurricular Activities
Props Manager (Volunteer)
Bollywood Dreams,
Christchurch.
02/01/18 - 04/01/18
- Demonstrated efficient time management abilities and adeptness at performing under pressure.
- Facilitated communication among staff members to uphold design requirements for all props.
- Supervised young children to ensure smooth execution of production tasks.
Hobbies and Interests
- Real World Issues
- Reading
- Travelling
- Art and Fashion
Timeline
Front of House (Market)
Grizzly Baked Goods
12.2023 - Current
Checkout Operator
New World
06.2021 - 11.2023
Cashier
Harvey Norman
04.2019 - 04.2021
Bachelor of Science - Biochemistry
University of Canterbury
BBA - Marketing
University of Canterbury
High School Diploma -
Burnside High School
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