HAYLEY GOURLEY KERSLAKE
Rangiora,New Zealand
Summary
I have 15 years experience working in all aspects of retail. I have a great range of customer service skills and ensure customers always have a positive experience whether it be in person or online. I pride myself on my merchandising standards. I have great communication skills and time management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Support 2IC
The Warehouse
Northlands
07.2024 - Current
- In charge of daily operations for the front of the store in one of Christchurch’s busiest retailers. Looking after checkouts, customer service, LPO and admin.
- Daily rostering and banking.
- Dealing with customer issues in store and via email from head office.
Online 2IC
The Warehouse
Eastgate, New Zealand
10.2021 - 06.2024
- I lead a team of 6 to process up to 2000 lines a day
- I am responsible for picking, packing and processing orders
- I also unload and load the NZPost truck
Nightfill
The Warehouse
Northlands, New Zealand
01.2014 - 10.2021
- I would set up promotions to a high standard
- Work stock to a timely manner
- Merchandise
- Make sure the store is clean, tidy and ready to trade in the morning
Checkouts
The Warehouse
Riccarton, New Zealand
12.2009 - 12.2013
- Use a POS system and handle cash
- Help with customer enquiries
- Make sure customers had fast and friendly service
Education
Avonside Girls High School
Christchurch2009
Skills
- Strong Work Ethic
- Customer Support
- Effective Troubleshooting
Certification
Full and F Endorsed Forklift
Hobbies and Interests
- Horse Riding
- Gym
- Nails, hair, make up
- Live music
Personal Information
Date of Birth: 07/08/93
Timeline
Sales Support 2IC
The Warehouse
07.2024 - Current
Online 2IC
The Warehouse
10.2021 - 06.2024
Nightfill
The Warehouse
01.2014 - 10.2021
Checkouts
The Warehouse
12.2009 - 12.2013
Avonside Girls High School