Hayley Hunt
Napier City,HKB
Summary
Proven ability to thrive under pressure and excel in team settings, demonstrated during my tenure at New World Greenmeadows. Skilled in POS system operation and delivering exceptional customer service, I significantly enhanced customer satisfaction. Trained new staff, showcasing a strong work ethic and adaptability to new technologies.
Overview
2
2
years of professional experience
Work History
Checkout Operator
New World Greenmeadows
03.2023 - Current
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
Kitchen Hand
Waverly House Rest Home
04.2022 - 03.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and serving puddings.
- Learned other teammates' work tasks to train as backup.
- Trained the new staff and was called back to train new staff after I left.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Understanding diet and allergy needs.
Education
NCEA Level 1 -
Taradale High School
Napier, NZCertificate - Exercise Level 4
Eastern Institute of Technology
Napier, NZ11.2024
Skills
- Working under pressure
- Team work
- Operating Cash Registers
- Dealing with Customer Complaints
- Team contribution
- POS System Operation
- Adapting to New Technologies
- Liquor Law Compliance
- Rewards programs
- Excellent customer service
- Strong Work Ethic
- ID Verification
Accomplishments
National Qualifier for DanceNZMADE in HipHop and Jazz
Languages
Te Reo Māori
Limited Working
Timeline
Checkout Operator
New World Greenmeadows
03.2023 - Current
Kitchen Hand
Waverly House Rest Home
04.2022 - 03.2023
NCEA Level 1 -
Taradale High School
Certificate - Exercise Level 4
Eastern Institute of Technology
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