Hayley Marriott

• Supervised and coordinated a team to provide guidance, support and a friendly positive environment
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Capable of working in a busy and high pressure environment
• Performing bar closing duties, thoroughly cleaning, sanitising and replenishing stock
• Delivering outstanding customer service to guests making them feel valued, welcomed and special

• Looking after children from the ages 6 months to 5 years ensuring care
• Responsible for the safety of a children and making sure there needs are met
• Keeping the center to a hygienic standard wiping food surfaces after meal times, activity times and moping and vacuuming floors
• Keeping records on individual children including daily observations and information about activities, meals and daily routines
• Developing positive working relationships with children and parents and other staff members
• Handling important confidential data and safeguarding discretely and sensitivity at all times
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever

• Supervised a group of 12-30 children ages ranging from 3-12 years old

Creating and maintaining a positive environment for children to grow during before, after school care and school holiday hours

• Direct activities to entertain children

Prepared meals and snacks for the children, accounting for any individual dietary

needs and restrictions

• Helped with homework

•Instructed children in safe behaviors using techniques such as positive reinforcement and behavior modelling to create rules they must follow

•Established and maintained safe, supportive and welcoming environments for

children of all backgrounds.

•Communicated with parents or guardians about daily activities, behaviors and upcoming events.