Summary
Overview
Work History
Education
Skills
LANGUAGE
COURSES
Timeline
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Hiren Shingala

titirangi

Summary

Professional online support specialist committed to delivering exceptional service. Proven experience in managing administrative duties, client communications, and maintaining schedules seamlessly. Known for strong collaboration, adaptability, and reliable performance in dynamic environments.

Overview

7
7
years of professional experience

Work History

Online Assistant

Sainsbury's Supermarket
Watford, United Kingdom
02.2025 - 01.2026
  • Picking online order for third party delivery such as uber, just eat and deliveroo.
  • Collaborated with team members to streamline replenishment processes and enhance efficiency.
  • Utilized inventory management software to track product movement and reduce excess stock.
  • Implemented organization strategies within storage areas to improve accessibility of products.
  • Analyzed sales trends to forecast replenishment needs and adjust orders accordingly.
  • Used hand scanners and computer tracking systems to update merchandise locations.

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Care Assistant

Quantum Care
Watford, United Kingdom
11.2024 - 01.2025
  • Compassionate and dedicated Care Assistant with 1.5 years of experience providing exceptional personal care and support to individuals in need. Skilled in fostering dignity, independence, and well-being for clients of varying needs, including elderly, disabled, and chronically ill individuals. Proficient in assisting with daily living activities, administering medications, and maintaining a clean, safe environment. Known for strong interpersonal skills, patience, and a commitment to enhancing clients' quality of life.
  • Things To Do:
  • Personal care assistance (bathing, dressing, grooming).
  • Meal preparation and feeding support.
  • Medication administration and reminders.
  • Mobility assistance (lifting, transferring, wheelchair use).
  • Monitoring and recording health changes.
  • Emotional and social support.
  • Time management and task prioritization.
  • Teamwork and collaboration.

Housekeeper

Ramada By Wyndham
Ahmedabad, India
01.2019 - 01.2021
  • Hardworking and detail-oriented Hotel Housekeeper with 3 years of experience maintaining cleanliness and organization in fast-paced hospitality environments. Adept at providing exceptional guest experiences through meticulous room preparation, timely service, and adherence to hotel standards. Proven ability to work independently or as part of a team, ensuring guest satisfaction and operational efficiency.
  • Things To Do:
  • Thorough cleaning and sanitization of guest rooms and public areas.
  • Knowledge of cleaning equipment, supplies, and safety protocols.
  • Laundry management, including washing, drying, and folding.
  • Inventory control for cleaning supplies and amenities.
  • Assisted in training new housekeeping staff on cleaning procedures and safety protocols.

Education

Master of Management - Healthcare

ICL Graduate Business School
Auckland
01-2027

Master of Science - International Business Management with Project Management

London Metropolitan University
London
01-2023

Skills

  • Customer Service
  • Adaptability & Speed
  • Teamwork
  • Stock Management
  • Emergency Response
  • Good Communication Skills
  • Honesty and trustworthy

LANGUAGE

English
Hindi
Gujarati

COURSES

  • Level 2 Dementia awareness
  • Manual handling
  • Adult and children safeguarding
  • Mental capacity
  • Fire training
  • Health and safety
  • Infection prevent and control

Timeline

Online Assistant

Sainsbury's Supermarket
02.2025 - 01.2026

Care Assistant

Quantum Care
11.2024 - 01.2025

Housekeeper

Ramada By Wyndham
01.2019 - 01.2021

Master of Science - International Business Management with Project Management

London Metropolitan University

Master of Management - Healthcare

ICL Graduate Business School
Hiren Shingala