Holly Frost
Summary
Mother of two young children find myself Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Shop Manager
JR Farm Supplies
06.2022 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Calve Rearer
McLean Dairy's
07.2022 - 09.2022
- Enhanced overall herd health through regular monitoring of calves for illnesses and timely medical intervention.
- Maintained accurate records for each calf, tracking growth progress and vaccination schedules.
- Increased calf survival rates by implementing proper feeding and nutrition protocols.
- Ensured high-quality milk replacer usage in accordance with industry standards, resulting in better weight gain for calves.
Front of House Employee
The Prospector Cafe
01.2018 - 03.2020
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Bridging To Beauty Therapy
Otago Polytechnic
Dunedin, NZSt Hilda's
Dunedin, NZ12.2018
Skills
- Customer Service
- Goal Setting
- Health and safety
- Invoicing
- Effective leader
- Teamwork and Collaboration
- Computer Skills
- Organization
Timeline
Calve Rearer
McLean Dairy's
07.2022 - 09.2022
Shop Manager
JR Farm Supplies
06.2022 - Current
Front of House Employee
The Prospector Cafe
01.2018 - 03.2020
Bridging To Beauty Therapy
Otago Polytechnic
St Hilda's
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