Icaro Cavalheiro
Rolleston,CAN
Summary
Reliable logistics professional with experience in warehouse and export coordination. Demonstrated ability to adhere to safety protocols and operational procedures. Highly organised, detail-oriented, and extremely motivated to contribute to Air New Zealand's logistics operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Export and Logistics Coordinator
Cookie Time Ltd.
Templeton, Christchurch
2023.10 - 2024.10
- Coordinated logistics operations for timely delivery of cookie products.
- Assisted in scheduling shipments and tracking delivery status efficiently.
- Organized shipping documentation and maintained accurate records.
- Collaborated with team members to streamline logistics processes effectively.
- Utilized inventory management software to monitor stock movements daily.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
Forklift Driver
Office Max
Rolleston, Rolleston
2022.03 - 2022.05
- Operated forklifts to transport materials within warehouse efficiently.
- Loaded and unloaded shipments safely, ensuring proper placement in storage areas.
- Collaborated with team members to optimize workflow and reduce delays.
Department Manager
Bidfood
Frankton, Queenstown
2018.02 - 2022.01
- Managed daily operations to ensure efficient food distribution and inventory control.
- Led team meetings to communicate goals and enhance employee engagement.
- Developed and implemented training programs for new department staff.
- Oversaw compliance with health and safety regulations in food handling processes.
- Coordinated logistics for timely product deliveries to customers and clients.
- Resolved customer complaints effectively to maintain high service standards.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Customer Service Representative (Night shift)
Caltex
Queenstown, Quuenstown
2017.05 - 2018.02
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints through effective problem-solving techniques.
- Processed transactions accurately and efficiently at the point of sale.
- Trained new employees on customer service protocols and company policies.
- Handled cash management tasks, including balancing registers at shift end.
- Maintained cleanliness and organization of the service area for customer satisfaction.
Education
High School Diploma -
Unificado
Brazil2006-12
Skills
- Warehouse operations and logistics
- Inventory management and stock control
- Export documentation and compliance
- Health and safety regulations
- Forklift operation certification
- Manual handling techniques
- Team collaboration and communication
- Computer proficiency and documentation skills
Languages
Portuguese
Native/ Bilingual
English
Full Professional
Spanish
Professional
German
Limited
Certification
Forklift Operator - Mainland Driving School Ltd - June 20, 2024
References
References available upon request.
Timeline
Export and Logistics Coordinator
Cookie Time Ltd.
2023.10 - 2024.10
Forklift Driver
Office Max
2022.03 - 2022.05
Department Manager
Bidfood
2018.02 - 2022.01
Customer Service Representative (Night shift)
Caltex
2017.05 - 2018.02
High School Diploma -
Unificado