Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Inge Hellen Dietert Mladinic

Inge Hellen Dietert Mladinic

Bachelor of Hospitality and Tourism Management
Invercargill,Southland

Summary

I am a highly experienced and self-motivated entrepreneur, event planner and Ambience designer professional with an excellent reputation to achieve and exceed work-based challenges. I am a versatile, dynamic, and proactive person, with a high degree of commitment and excellent intuitive communication skills. I am an experienced event planner, producer, and people manager. I am agile in shifting environments such as travel and tourism, and food and beverage service management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

35
35
years of professional experience

Work History

Cleaning & hospitality staff

Strand hause Apartments & Camping Viter
Zaostrog, Croatia
06.2024 - 09.2024
  • Company Overview: www.en.camp-viter.com/
  • Cleaning and hospitality staff. Worked successfully with a diverse group of co-workers to complete cleaning duties in areas around camping and beach.
  • Customer satisfaction for efficient and friendly service.
  • Provided customers with information about local attractions, events, and other points of interest

Function Staff

Function Staff
Auckland, New Zealand
01.2024 - 03.2024
  • Company Overview: https://functionstaff.co.nz/
  • Hospitality staffing for weddings and other stunning race course events, as TAB Karaka Millions at Ellerslie Racecourse Raceday , New Zealand's most lucrative race.

Hospitality staffing

Supremo Hospitality
Auckland, New Zealand
12.2023 - 03.2024
  • Company Overview: http://www.suppremo.com
  • Hospitality staffing, an outstanding and memorable event was a wedding at the Auckland Museum for the Tongan Royal extended family, and the King and Queen.

Hospitality staffing

Ferrin Staffing
Auckland, New Zealand
11.2023 - 03.2024
  • Company Overview: https://www.ferrinstaffing.co.nz/
  • Hospitality staffing at Auckland´s Hilton Hotel, Hyatt Park, and Viaduct Event Center
  • Luxury events included New Zealand Business Award with 550 guests, Deloitte Top 200 with 800 guests, The Lexus Urban Polo in Domain, Halberg Awards, awards given annually, recognizing New Zealand's top sporting achievements with 1200 guest
  • As an additional job, I worked as a cashier at Foo Fighters and Synthony Concerts. I was also part of the staff for beautiful and fancy weddings with many different cultures, such as Tonga, Samoa, New Zealand, and Croatian weddings, at the venue event center, Puketutu Island Estate.

Wedding Planner and Event Manager

Hotelera & Tourism Nonguen
Concepción, Chile
09.2017 - 04.2023
  • Company Overview: http://www.caminodelagua.com
  • Primarily wedding planning, decorating, and managing corporate events and celebrations, in all hotel locations including the restaurant and health spa, offering full VIP personalized attention, conducting regular meetings with Customers to ensure events are successful.

Businesswoman and Managing Partner

MACE PGTS SPA
Concepción, Chile
09.2011 - 03.2019
  • Logistics and administration of services delivered to industrial power plants, public services, refineries, steam generation and electrical facilities in Chile
  • Traveled extensively to the United States and Mexico to establish brand representation

Personal Secretary to the CEO of Operations

Methanex – New Zealand Co.
Punta Arenas, Chilean Patagonia, Chile
10.1998 - 01.2000
  • Coordinated travel arrangements for staff members; booked flights, hotels and rental cars.
  • Assisted with the development of departmental policies and procedures.
  • Provided support to executive team by managing calendars, scheduling appointments and organizing events.

Sales Agent - Duty Manager

LATAM Airlines
Santiago, Chile
10.1989 - 07.1997
  • Managed national and international passenger clearances, facilitating VIP service to Lan VIP customers in Santiago.
  • In Punta Arenas, I created and sold custom ticket and tour programs and supervised the travel agency team, while traveling extensively within Chile, and to Mexico and the United States, presenting Best Sales awards and guiding Fam trips.
  • I was solely responsible for the launch of Lan Chile agencies in Temuco, Chile, and the Falkland Islands.

Education

General English Intermediate (B1) -

New Zealand Language Centres
Auckland, New Zealand
03.2024

Bachelor of Hospitality And Tourism Management -

CET,Centro De Estudios Turísticos
Santiago, Chile
03-1990

High School Diploma -

Liceo Maria Auxiliadora
Punta Arenas,Chilean Patagonia-Chile
12-1987

Skills

  • Positive Attitude
  • Energetic
  • Quality presentation
  • Shifting Priorities
  • Effective Communication
  • Social Media
  • Tour coordination
  • People Management
  • Flexible and Adaptable
  • Public Speaking
  • Itinerary development
  • Hospitality
  • Public relations
  • Guided sightseeing tours
  • Teamwork and Collaboration
  • Travel Planning
  • Special needs clients
  • Event Planning
  • Professionalism
  • Customer Service

References

  • Jelica Matutinovic, Manager, Camping Viter – Strand Haus Apartment, Zaostrog, Dalmatia, Croatia, strandhausdalmatien@gmail.com, +385 98704 018, www.en.camp-viter.com
  • Athul M, Manager, Function Staff, Auckland, New Zealand, athul@functionstaff.co.nz, +64 22639 3549, https://functionstaff.co.nz/
  • Jonna Ferrin, Manager, Ferrin Staffing, Auckland, New Zealand, Jonna@ferrinstaffing.co.nz, +64 21 986 465, https://www.ferrinstaffing.co.nz/
  • Thais Rego, Staff Manager, Supremo Hospitality, Auckland, New Zealand, admin@suppremo.com, +64 273113416, http://www.suppremo.com
  • Ingrid Vera, Head of Supplier Management and General Services Department, ENAP, Punta Arenas, Chile, invera@mag.enap.cl, +56 9 87611515, https://www.enap.cl/
  • Soledad Chávez, Head Manager, Camino del Agua, Concepción, Chile, ventas@caminodelagua.cl, +56 9 79778123, http://www.caminodelagua.com

Languages

  • English
  • Spanish

Timeline

Cleaning & hospitality staff

Strand hause Apartments & Camping Viter
06.2024 - 09.2024

Function Staff

Function Staff
01.2024 - 03.2024

Hospitality staffing

Supremo Hospitality
12.2023 - 03.2024

Hospitality staffing

Ferrin Staffing
11.2023 - 03.2024

Wedding Planner and Event Manager

Hotelera & Tourism Nonguen
09.2017 - 04.2023

Businesswoman and Managing Partner

MACE PGTS SPA
09.2011 - 03.2019

Personal Secretary to the CEO of Operations

Methanex – New Zealand Co.
10.1998 - 01.2000

Sales Agent - Duty Manager

LATAM Airlines
10.1989 - 07.1997

General English Intermediate (B1) -

New Zealand Language Centres

Bachelor of Hospitality And Tourism Management -

CET,Centro De Estudios Turísticos

High School Diploma -

Liceo Maria Auxiliadora
Inge Hellen Dietert MladinicBachelor of Hospitality and Tourism Management