Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Isabella Gasan

New Zealand

Summary

Motivated and adaptable professional with experience in customer-facing and support roles across hospitality, education, and volunteer sectors. Skilled in delivering high-quality service as a waitperson and hairdressing assistant, with a strong focus on communication and client satisfaction. Demonstrated leadership and mentoring abilities through student coaching, fostering positive learning environments and supporting peer development. Proven reliability and attention to detail through volunteer work. Committed to continuous growth and contributing effectively within dynamic team settings. With all of my past and future job experiences I'm willing to create and friendly and fun working environment.

Overview

9
9
years of professional experience

Work History

Babysitter

Lyndon Sharma
12.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.

Waitperson

Lukes Kitchen Limited
07.2023 - Current
  • Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
  • Contributed to team success by consistently meeting or exceeding sales targets on upselling menu items like appetizers, desserts, and beverages.
  • Maintained high standards of personal hygiene and followed all safety protocols related to food handling and sanitation practices within the establishment.
  • Ensured guest satisfaction through timely follow-ups on requests for additional items or assistance during their meal.
  • Promoted a welcoming environment for all guests by engaging in friendly conversation while maintaining professionalism and respecting their privacy.
  • Assisted in maintaining a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in minimal wait times for customers.

Hairdressing Assistant

Jan Wait Hairdressing
11.2023 - Current
  • Assisted hairdressers with washing, toning, hair to maintain salon workflow efficiency.
  • Helped improve overall salon efficiency by assisting with inventory management processes.
  • Demonstrated adaptability by assisting hairstylists with various tasks as needed.
  • Aided in reducing wait times by promptly preparing clients for their appointments with hairstylists.
  • Improved client satisfaction by providing exceptional hair care services and maintaining a clean, organized work station.
  • Increased stylist productivity by prepping workstations before each appointment, ensuring all necessary supplies were available when needed.
  • Collaborated with team members to keep the salon stocked and well-organized for optimal workflow efficiency.
  • Created a welcoming atmosphere by greeting clients upon arrival and offering refreshments while they waited for their appointments.

Volunteer

Breast Cancer Cure
12.2022 - 12.2024
  • Helped with the packing of T-shirts for their yearly T-shirt fundraiser
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Sports Coach

Diocesan School For Girls
04.2016 - 09.2024
  • Increased player skill levels with the implementation of targeted drills and practice sessions.
  • Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
  • Implemented injury prevention protocols and provided immediate care for minor injuries during practices and games.
  • Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
  • Improved team dynamics through regular communication, group exercises, and conflict resolution strategies.
  • Collaborated with other coaches to share knowledge, resources, and best practices for improved coaching strategies across various sports disciplines.
  • Developed strong relationships with athletes'' families to facilitate ongoing support and involvement in their athletic pursuits.
  • Mentored junior coaches or assistants by sharing insights from personal experience and providing constructive feedback on their coaching techniques for professional development purposes.

Education

Bachelor of Commerce And Science -

University of Otago
Dunedin
11-2028

High School Diploma -

Diocesan School For Girls
Auckland
12.2024

Skills

  • Customer Service – Friendly and professional interaction with customers, ensuring positive experiences in hospitality and salon settings
  • Communication – Clear and confident verbal and written communication, including one-on-one and group support as a student coach
  • Teamwork – Works effectively with others to achieve shared goals, whether in a busy restaurant, or volunteer setting
  • Time Management – Able to prioritize tasks and manage time efficiently in fast-paced environments
  • Problem Solving – Quick thinking and calm under pressure when handling customer requests or resolving minor challenges
  • Attention to Detail – Careful and precise when packing items or supporting clients in hairdressing and salon services
  • Adaptability – Comfortable learning new skills and adjusting to different roles and responsibilities
  • Reliability – Consistently punctual, dependable, and trusted to complete tasks to a high standard
  • Organisation – Keeps work areas tidy, follows processes, and supports efficient operations in all settings
  • Empathy & Support – Builds trust and rapport with peers and clients, especially through coaching and service roles

Interests

I’m an 18-year-old with a strong interest in creativity, people, and learning new things I enjoy spending my time exploring fashion, music, and social media trends, as well as catching up with friends and being active outdoors I have a growing passion for self-development and enjoy setting personal goals, whether it’s improving a skill, trying something new, or helping others I’m also interested in volunteering and giving back to the community whenever I can Overall, I’m curious, open-minded, and always looking for ways to challenge myself and grow

Timeline

Hairdressing Assistant

Jan Wait Hairdressing
11.2023 - Current

Waitperson

Lukes Kitchen Limited
07.2023 - Current

Babysitter

Lyndon Sharma
12.2022 - Current

Volunteer

Breast Cancer Cure
12.2022 - 12.2024

Sports Coach

Diocesan School For Girls
04.2016 - 09.2024

High School Diploma -

Diocesan School For Girls

Bachelor of Commerce And Science -

University of Otago

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Isabella Gasan