Isabella Lambourn
Auckland,Mount Eden
Summary
Personable and dedicated with knack for providing excellent customer service and maintaining welcoming store atmosphere. Possesses knowledge of inventory management and point-of-sale systems, along with skills in communication and problem-solving. Aims to enhance customer satisfaction and streamline store operations.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Chances Surf
11.2023 - 02.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Bartender
Tairua Golf Club
11.2023 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Hula
06.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Science - Biological Sciences
University of Auckland
Auckland, NZ06-2027
Bachelor of Arts - Anthropology/Philosophy
University of Auckland
Auckland, NZ06-2027
Skills
- Customer service
- Effective communication
- Time management capabilities
- Sales floor organization
- Patience and empathy
- Adaptability and resilience
Timeline
Retail Assistant
Chances Surf
11.2023 - 02.2024
Bartender
Tairua Golf Club
11.2023 - 02.2024
Server
Hula
06.2022 - 01.2023
Bachelor of Science - Biological Sciences
University of Auckland
Bachelor of Arts - Anthropology/Philosophy
University of Auckland
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