Ivana Ikavuka

Food Service Industry

Mangere , AUK

04.2020 - 05.2023

Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Checked packing slips and other documentation to appropriately box items requested by clientele.
Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
Scanned packages and boxes and moved to loading dock for shipment.
Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
Supervised and trained new staff in performing census.
Followed orders precisely for correct items, sizes and quantities.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Worked with customers to pack items according to specific desires and requirements.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Managed timely and effective replacement of damaged or missing products.
Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Coordinated efficient organization, palletizing and transportation of completed packages.
Stocked warehouse efficiently by comparing item numbers with storage locations.
Monitored tasks and staff assignments to deliver projects under-budget and on-time.

Summary