Jack Sparrow
Christchurch,CAN
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my proficiency in POS systems and exceptional relationship-building skills at Mitre 10 Mega and Little India. By focusing on service quality and sales proficiency, I significantly contributed to repeat business and operational efficiency, embodying a blend of technical and interpersonal excellence.
Overview
2
2
years of professional experience
Work History
Retail Worker
Mitre 10 Mega
02.2024 - Current
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Restaurant Waiter
Little India
10.2022 - 01.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Communicated with kitchen staff to enable accurate food preparation.
- Inspected dishes and utensils for cleanliness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
No Degree -
St Bede's College
Redwood, NZ12-2025
Skills
- Customer service
- Order taking
- Cleanliness
- Customer assistance
- Service quality
- Relationship building
- Memory retention
- Store maintenance
- Sales proficiency
- Time management
Timeline
Retail Worker
Mitre 10 Mega
02.2024 - Current
Restaurant Waiter
Little India
10.2022 - 01.2024
No Degree -
St Bede's College
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