Jacob Kaitiaki Te Moananui
Hamilton,New Zealand
Overview
7
7
years of professional experience
Work History
Grocery Assistant
Pak n Save Mill Street
Waikato , Hamilton
08.2022 - Current
- Assisted customers with product inquiries and locating items in store.
- Maintained cleanliness and organization of store shelves and display areas.
- Stocked inventory and ensured proper product rotation on shelves.
- Collaborated with team members to manage inventory levels and restocking needs.
- Provided excellent customer service by addressing complaints and resolving issues promptly.
- Supported promotional events by setting up displays and signage in-store.
- Trained new staff on store procedures, safety protocols, and customer service standards.
- Operated pallet jacks to move large quantities of stock from storage areas to sales floor.
- Assisted with pricing, stocking and rotating inventory as needed.
- Assisted customers in locating items and providing product information.
- Checked expiration dates on products regularly and removed outdated items from shelves.
- Stocked shelves with merchandise according to company guidelines.
- Responded promptly to customer complaints regarding quality or availability of items.
- Provided excellent customer service by greeting customers warmly and answering their questions promptly.
- Ensured that all displays were properly labeled and attractively arranged.
- Organized backroom storage area ensuring safe placement of products away from public access.
- Maintained a clean, organized and well-stocked environment for shoppers.
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
- Unloaded delivery trucks, sorted incoming merchandise, stocked shelves accordingly.
- Followed safety and sanitation procedures to provide quality services and products for customers.
- Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
- Identified items for reordering and replenishment and reported merchandise needs to Grocery Manager.
- Operated forklift, flatbed and hand jack to receive, rotate and replenish products.
- Inspected produce for freshness before stocking it out onto the sales floor.
- Adhered to all safety regulations when handling hazardous materials such as cleaning supplies or chemicals.
- Restocked empty shelves quickly during peak shopping hours.
- Verified prices of products to ensure accuracy at checkout counter.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Reviewed tags on product shelves and made requested pricing changes.
- Created and built product displays to engage customers through visual merchandising.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Followed instructions to properly arrange merchandise items.
Mc Donalds
Te Rapa, New Zealand
11.2020 - 07.2022
- Maintenance and support including cleaning, removing, replacing and installing of store equipment. Hot works, chemical works and working with heights. Customer service and preparing meals.
Cook
KFC
Hamilton, New Zealand
01.2019 - 01.2020
- Certified cook - preparing, cooking and racking chicken products. Sound knowledge of food health and safety. This position required lots of teamwork, preparation and time imperative work.
Education
Tokoroa High School - Level 1 NCEA, Level 2 NCEA
Tokoroa High School
TokoroaSkills
- Responsible
- Diligent
- Fast learner
- Efficient
- Committed
- High standard of work
- Punctual
- Good retention of information
- Team player
- Respectful
- Willing to learn
- Positive attitude
- Customer service
Statement
Well mannered, with an ability to cope under pressure and multitask with efficiency. I am a trustworthy individual that uses common sense when dealing with new tasks. I am capable of working by myself and can also excel in a teamwork environment with a positive attitude, while still displaying a professional and mature manner with all assigned tasks. Due to my history with customer service I am fully capable of easily communicating with others in a respectable yet likable tone.
References
Assistant department manager.
Luke Stewart - 0272406987
Department Manager.
Angelene Kaa - 0212618543
Timeline
Grocery Assistant
Pak n Save Mill Street
08.2022 - Current
Mc Donalds
11.2020 - 07.2022
Cook
KFC
01.2019 - 01.2020
Tokoroa High School - Level 1 NCEA, Level 2 NCEA
Tokoroa High School