Jade Lester
Hamilton,WKO
Summary
A Wintec Graduate with a Bachelor of Media Arts (Visual Arts). I have knowledge of all things art based and a flare for creativity.
Since graduating, I have been a customer service representative for 7 years in both hospitality and retail. I'm always looking for something new and different and eager to learn new things.
I am bubbly, enthusiastic with a good sense of humor, hard working and quick to pick up on unknown tasks when shown. I am also responsible and have great communication skills.
I'm looking for a job better suited for me that will keep me motivated in my work ethic.
Overview
7
7
years of professional experience
Work History
FOH Staff Member
Jukebox Diner
Hamilton, WKO
03.2015 - 08.2016
- Greeted customers, took orders and served on the till.
- Made custom milkshakes and beverages, served cabinet food and kitchen food.
- Assisted kitchen and was permanent dishey for the most part.
- Restocked tables for cutlery and napkins, did general end of day cleaning.
Executive Assistant
Noodle Bar
Hamilton, WKO
08.2016 - 12.2016
- Assistant to the chef/ owner.
- FOH, greeting customers, taking orders, using the till.
- Kitchen hand, running meals, general dishy job.
- General end of day cleaning.
Bar Staff Member
Diggers Bar & Biddy Mulligan's Irish Pub
Hamilton, WKO
12.2016 - 06.2017
- Served drinks and alcohol responsibly.
- Checked ID's on suspected people looking under 21.
- Clearing dirty glassware from tables, sterilizing them and returning them to stock bar.
- Running food out when it was ordered.
- General end of night cleaning and restocking fridges.
Retail Assistant
Jeanswest
Hamilton, WKO
05.2017 - 07.2018
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered questions about store policies and addressed customer concerns.
- Folded and arranged merchandise in attractive displays to drive sales.
- Start of day and end of day cash handling.
- Opening and closing the store.
Senior Bar Staff Member
Biddy Mulligan's Irish Pub
Hamilton, WKO
08.2018 - 08.2019
- Managed Private events under the direction of the manager on duty.
- Served drinks and alcohol responsibly.
- Checked ID's on suspected people looking under 21.
- Clearing dirty glassware from tables, sterilizing them and returning them to stock bar.
- Running food out when it was ordered.
- General end of night cleaning and restocking fridges.
Media Advisor, Retail Assistant
JB Hi-Fi
Hamilton, WKO
08.2019 - Current
- Restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences (in the media section; DVDs, CDs and Vinyl).
- Greeted customers, served them at the till, helped them through finance plans if needed to complete their transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tracked down hard-to-find merchandise at diverse locations.
- Created signs to help the setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Education
Bachelor of Arts - Visual Arts
Wintec
Hamilton, WKO02.2015
Skills
- Computer Proficiency and Microsoft Office
- Item Ticketing and Pricing
- Time Management
- Excellent Written and Verbal Communication
- Merchandising and Display
- Merchandise Receiving and Handling
- Adaptable and Flexible
- Product Knowledge
- Attention to Detail
- Customer Service
REFERENCES
Haley Fergusson-
Jeanswest Store Manager, Currently Pagani Manager
0211667064
Nick Yun-
Previous Owner & Chef of Noodle Bar
021 027 33306
Phil Collins-
Merchandising Manager of JB Hi-Fi Hamilton
021 257 7504
Matthew Mcguire-
Gaming Coordinator of JB Hi-Fi Hamilton
022 460 7525
Timeline
Media Advisor, Retail Assistant
JB Hi-Fi
08.2019 - Current
Senior Bar Staff Member
Biddy Mulligan's Irish Pub
08.2018 - 08.2019
Retail Assistant
Jeanswest
05.2017 - 07.2018
Bar Staff Member
Diggers Bar & Biddy Mulligan's Irish Pub
12.2016 - 06.2017
Executive Assistant
Noodle Bar
08.2016 - 12.2016
FOH Staff Member
Jukebox Diner
03.2015 - 08.2016
Bachelor of Arts - Visual Arts
Wintec
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