Jane Cookson
Auckland
Summary
Dependable and reliable retail sales professional with over 11 years of diverse skills from deli to point of service.
Skilled in processing transactions, handling cash, using registers and arranging merchandise. I maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
I'm conversant in the delicatessen, working well independently or in a team.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Retail Assistant
Coles Local
06.2021 - 11.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales.
- Achieved streamline processes ensured that stocklevel of deli and bakery items where impeccable.
- Balanced and organized cash register by handling cash, counting change.
Deli Assistant
Coles Supermarket
05.2012 - 06.2021
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Greeted customers at counter to fulfill requests and answer questions.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Clerk Typist
NZ Forest Products Ltd
07.1977 - 01.1988
- Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
- Compiling wages
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Answered and routed incoming calls and took messages when personnel were unavailable.
- Provided diverse clerical support to business personnel.
Education
MYOB And Microsoft Word
Computer Services Ltd
Wellington, NZ12.2008
Certificate in Floristry
Waikato Institute of Technology
Wellington, NZ12.2002
Secretarial Course
Wellington Polytechnic
Wellington, NZ12.1976
High School Diploma -
Sixth Form Certificate
Naenae, NZ12.1975
Skills
- Loss Prevention
- Store Organization
- Inventory Tracking
- POS System Operation
- Customer Assistance
- Cash Register Operation
- Payment Processing
- Inventory Management
- Product Knowledge
- Food preparation
Accomplishments
- Collaborated with team of three in the development of the deli, bakery section.
- Achieved great result by efficiently maintain an impeccable presentation of products.
- Achieved targets by efficiently meeting deadlines.
Certification
- Food and hygiene handling, Coles
- Health and Safety Courses
- Dealing with difficult customer and problem solving, Coles.
- Dealing with equipments and heavy lifting courses
Gardening, and outdoor activities.
I'm a New Zealand citizen who has raised my family here. I enjoy the nature and long walks as well spending time with my extended family and friends.
Timeline
Retail Assistant
Coles Local
06.2021 - 11.2023
Deli Assistant
Coles Supermarket
05.2012 - 06.2021
Clerk Typist
NZ Forest Products Ltd
07.1977 - 01.1988
MYOB And Microsoft Word
Computer Services Ltd
Certificate in Floristry
Waikato Institute of Technology
Secretarial Course
Wellington Polytechnic
High School Diploma -
Sixth Form Certificate
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