Jasbir Sond
Ashburton,CAN
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
IT Technician and Sales Person
3C Tech
02.2023 - Current
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Performed troubleshooting and repaired peripheral devices such as mobiles, computers and Laptops.
IT Support Technician
Smart Mobile
11.2022 - 01.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Post Graduate Diploma in Information Technology - Information Technology
Wintac, Waikato University of Technology
Hamilton, NZ11.2019
Masters in Information Technology - Information Technology
Punjab Technical University
Punjab, India09.2011
Skills
- Help Desk Operations
- Peripheral Repair
- Debugging
- Application installations
Timeline
IT Technician and Sales Person
3C Tech
02.2023 - Current
IT Support Technician
Smart Mobile
11.2022 - 01.2023
Post Graduate Diploma in Information Technology - Information Technology
Wintac, Waikato University of Technology
Masters in Information Technology - Information Technology
Punjab Technical University
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