Dynamic and adaptable, at Toku Mapihi Maurea Kohanga Reo and McDonald's, excelling in customer service and multitasking. Leveraged strong organizational skills and a friendly, positive attitude to enhance team collaboration and customer satisfaction, significantly improving service delivery and operational efficiency.
Overview
5
5
years of professional experience
Work History
Kaimahi
Toku Mapihi Maurea Kohanga Reo
02.2018 - 05.2020
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Coffee Barista
McDonald's
06.2015 - 09.2017
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Accelerated order completion times by efficiently multitasking between brewing, steaming, pouring, and serving various drinks simultaneously.
Handled cash transactions accurately, maintaining accountability for daily register balances.
Collaborated with team members to deliver timely and accurate orders during peak hours.
Education
Level 4 Manaakitangata Social Services - Social Work
Te Wananga O Aotearoa
Hamilton, WKO
03.2024
Diploma Of Maori & Indigenous Art - Art History
Te Wananga O Aotearoa
Hamilton, WKO
03.2022
Level 5 Kohanga Reo Qualification - Early Learning
Te Kohanga Reo Trust
Hamilton, WKO
03.2018
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Attention to Detail
Flexible and Adaptable
Multitasking
Organizational Skills
Teaching assistance
Student Engagement
Small Group Supervision
Classroom Management
Opening and closing duties
Cash Handling
Languages
Maori
Native or Bilingual
Timeline
Kaimahi
Toku Mapihi Maurea Kohanga Reo
02.2018 - 05.2020
Coffee Barista
McDonald's
06.2015 - 09.2017
Level 4 Manaakitangata Social Services - Social Work
Te Wananga O Aotearoa
Diploma Of Maori & Indigenous Art - Art History
Te Wananga O Aotearoa
Level 5 Kohanga Reo Qualification - Early Learning
Te Kohanga Reo Trust
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