Summary
Overview
Work History
Education
Skills
Languages
Interests
References
Timeline
Generic

Jaswinder Kaur

Rotorua,Victoria

Summary

Results-driven and customer-oriented professional seeking a customer service and checkout operator position. With a strong background in delivering exceptional service and ensuring customer satisfaction, I aim to contribute to the success of the organization while providing a positive and efficient checkout experience. Friendly and reliable Customer Service Representative offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Checkout Operator

Fenton Quality Produce
05.2023 - Current
  • Scanned and bagged items efficiently while ensuring accuracy
  • Processed various payment methods, including cash, credit/debit cards, and mobile payments
  • Assisted customers with price checks, discounts, and loyalty card programs
  • Maintained a clean and organized checkout area, including replenishing bags and receipt paper
  • Handled customer inquiries and provided friendly and prompt assistance
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.

Retail Sales Assistant

Grocery Store Products
02.2021 - 03.2022
  • Greeted and assisted customers in a friendly and professional manner
  • Handled customer inquiries, concerns, and complaints promptly and effectively
  • Operated cash registers, processed transactions accurately, and maintained a balanced cash drawer
  • Provided product information and recommendations to customers
  • Collaborated with team members to ensure a smooth and efficient checkout process
  • Demonstrated excellent problem-solving skills to resolve customer issues.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Utilized upselling techniques to promote additional products and increase sales.

Education

Bachelor of Science and technology -

GNDU
2020

Skills

  • Strong customer service and communication skills
  • Proficient in operating cash registers and handling cash transactions
  • Excellent problem-solving and conflict resolution abilities
  • Attention to detail and accuracy in scanning and processing items
  • Ability to work efficiently in a fast-paced and high-pressure environment
  • Familiarity with point-of-sale (POS) systems and basic computer skills
  • Multitasking and time management skills
  • Credits and Refunds
  • Process Transactions
  • Retail Transactions
  • Cash Counting
  • Product and Service Knowledge
  • Payment Processing
  • Team Goals
  • Client Relationships
  • Professional Bedside Manner

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Interests

- Travelling

- Cooking

- Explore other cultures

References

Mandeep Kaur (Friend)

Health Care Coordinator

Mob.0220207668


Kamaldeep Kaur (Friend)

Court Registry Officer

Mob. 0211060534

Timeline

Checkout Operator

Fenton Quality Produce
05.2023 - Current

Retail Sales Assistant

Grocery Store Products
02.2021 - 03.2022

Bachelor of Science and technology -

GNDU

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Jaswinder Kaur