Jeff Marsh
Auckland,NZ
Summary
Dedicated and hardworking individual with a passion for continuous learning and professional growth. Skilled in teamwork, time management, and achieving goals efficiently. Focused on contributing positively to organizational success.
Overview
4
4
years of post-secondary education
47
47
years of professional experience
Work History
Stock Control & Sales Assistance
Gilmores (North Shore)
North Shore
01.2022 - Current
- Managed stock and arranged product displays to enhance visual appeal in ambient sector, North Shore Branch.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Sales assistant
Liquor City (Manarewa)
Manarewa
01.2019 - 01.2022
- Assisted customers with wine, beer, and spirits, providing tailored product recommendations to enhance their shopping experience.
- Processed sales transactions using point-of-sale system and handled cash securely.
- Ensured compliance with age restrictions by checking identification. for age-restricted sales and followed liquor compliance rules.
- Managed inventory levels to ensure product availability and arranged product displays to enhance customer engagement, contributing to improved customer satisfaction.
2iC sales assistant and duty manager
New World
01.2008 - 01.2019
- Returned to Foodstuffs with adjusted responsibilities due to company restructuring, held sole charge of night shifts after 6.00pm, ensuring smooth operations until shift end at 10.00-10.30. Was offered a better position solely in the liquor retail / wholesale end of 2019.
- Managed daily stock procurement, pricing, and promotional displays, collaborated with reps and merchandising staff, and maintained sole charge of department during evening hours.
- Assisted with chilled foods and frozen inventory management
2iC sales assistant and duty manager
Rugworld
01.2011 - 01.2012
- Engaged customers to drive sales of modern and antique Middle Eastern rugs at various locations.
- Assisted New World shoppers with product locations and purchase inquiries.
- Assisted New World shoppers with product locations and purchase inquiries to enhance their shopping experience.
- Processed sales transactions efficiently using point-of-sale registers and payment systems.
2iC Duty manager
Marks & Spencer
Cambridge, Cambridgeshire
01.2006 - 01.2008
- First job in foodstuffs industry, training for M&South in South east of England Ensured accurate transactions at tills , inventory, ticketing, key cards, etc. Originally had gone to UK for a coating contract that did not come to pass, took on the role with M&S because of their quality and management.
- Supervised store operations across sales floor, stockroom, and customer service areas at Marks & Spencer.
- Coordinated team rotas, breaks, and floor coverage to ensure optimal store operations.
- Resolved customer complaints, escalations, and service recovery in accordance with Marks & Spencer policy.
Technical Manager, head chemist and colour development
Nhon Hoa Powder coating
Ho Chi Mihn City , Southern Vietnam
03.2002 - 06.2005
- My first overseas contract in surface coatings (powdercoat) took me to Vietnam. I was technical head in design of the plant & lab operation, training staff (12 personnel in plant ( 4 under my control in QC lab).
- Maintained accuracy in routine responsibilities to support operational efficiency.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Completed day-to-day duties accurately and efficiently.
R&D colourist
Orica Powercoating
01.1998 - 01.2002
- Developed and mixed custom color formulas for full-color, highlights, and corrective services.
- Consulted Orica Powercoating clients to align hair color treatments with specific goals and needs.
- Applied bleach, toner, and permanent color using foils and brushes.
- Conducted research and development as chemist specializing in color formulation and ISO standards testing post-acquisition of H B Fuller (USA) plant in Glenfield.
2iC R&D , colourist , test technical
H.B Fuller Powdercoating
01.1993 - 01.1998
- Matched color samples to align with customer specifications and ensure compliance with coating standards.
- Mixed custom powder colors to meet specific H.B. Fuller Powdercoating finishing order requirements.
- Prepared coating materials for efficient spray booth applications and seamless production runs.
- Developed colour and resin formula and tested technical aspects for ISO standard Fullers.
Head dyer, sales to trade, fabric fusion
Charles Parsons
01.1991 - 01.1993
- Managed over-the-counter sales and inventory for trade customers in fabrics division, supporting fusion projects for several fashion houses.
- Executed daily tasks with accuracy and efficiency, ensuring smooth operations within the team.
- Proposed innovative ideas and solutions to improve team performance and achieve better outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Button Dyer, sales assistant
Ackmead Holding Ltd
01.1988 - 01.1991
- Executed trade sales for fabrics, specializing in buttons and fabric cutting.
- Assisted customers with inquiries across Ackmead Holding Ltd sales operations, enhancing customer satisfaction.
- Processed sales orders and updated customer records accurately.
- Generated quotations, invoices, and daily sales documents to ensure accurate order processing.
Costume jewellery
Paul Goldman Trading Ltd
01.1986 - 01.1988
- Designed and developed costume jewellery and accessories for several of the company retail stores.
- Executed daily operational tasks with precision to support efficient store operations.
- Proposed innovative ideas that improved team collaboration and project outcomes.
- Collaborated with diverse coworkers to achieve product-related goals and resolve service issues.
Costume jeweller and dyer
Rexim Trading Ltd
01.1984 - 01.1986
- Developed upmarket costume jewelry and accessories for several retail stores, gaining foundational experience in colorist work.
- Crafted custom jewelry pieces for trading and retail orders, enhancing product offerings for Rexim Trading Ltd.
- Adjusted the size of rings using precise hand tools to fit customer specifications. and bracelets using hand tools and jeweler’s equipment.
- Soldered clasps, chains, and metal components for repairs and adjustments.
Costume jeweller and accessories repair
Oroton (Pty) NZ Ltd
01.1983 - 01.1984
- Crafted fine jewelry pieces to Oroton luxury standards.
- Resized rings and adjusted clasps to ensure perfect customer fit and satisfaction.
- Prepared gemstones and metal surfaces for optimal display, enhancing product presentation.
- Collaborated on high-quality base metal jewellery for leading Australasian brand.
Badgemaker & Medalmaker
Garvie Jewels Ltd
12.1979 - 01.1983
- Completed a three-year apprenticeship, gaining hands-on experience in working with precious and non-precious materials. Started my professional journey immediately after completing high school. was an apprentice in a business that dealt with both precious and non-precious materials, repair work on silver and gold-based objects was done.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
3 Years Standard High School -
Takapuna Grammar
North Shore 02.1976 - 12.1979
Skills
- Stock Control
- Inventory
- Sales
- Sales Support
- Point of Sale
- Product Merchandising
- Visual Merchandising
- Merchandising
- Retail Product Knowledge
- Retail Operations
- Duty management
- Stock Optimization
- Promotional Sales
- Pricing Strategy
- Customer Relationship
- Customer support
- Team Leadership
- Teamwork
- Time management
- Quality Control
- Product Compliance
- Supply Chain Management
- Digital Marketing
- Market Analysis
- Display
- Color Development
- Colorist
- Jewelry Design
- Jewelry Repair
- Medal making
- Skill development
- Stock control
- Quality control
- Staff Coordination
- Pricing Strategy
Personal Information
- Gender: Male
- Work Permit: Eligible to work in New Zealand
Timeline
Stock Control & Sales Assistance
Gilmores (North Shore)
01.2022 - Current
Sales assistant
Liquor City (Manarewa)
01.2019 - 01.2022
2iC sales assistant and duty manager
Rugworld
01.2011 - 01.2012
2iC sales assistant and duty manager
New World
01.2008 - 01.2019
2iC Duty manager
Marks & Spencer
01.2006 - 01.2008
Technical Manager, head chemist and colour development
Nhon Hoa Powder coating
03.2002 - 06.2005
R&D colourist
Orica Powercoating
01.1998 - 01.2002
2iC R&D , colourist , test technical
H.B Fuller Powdercoating
01.1993 - 01.1998
Head dyer, sales to trade, fabric fusion
Charles Parsons
01.1991 - 01.1993
Button Dyer, sales assistant
Ackmead Holding Ltd
01.1988 - 01.1991
Costume jewellery
Paul Goldman Trading Ltd
01.1986 - 01.1988
Costume jeweller and dyer
Rexim Trading Ltd
01.1984 - 01.1986
Costume jeweller and accessories repair
Oroton (Pty) NZ Ltd
01.1983 - 01.1984
Badgemaker & Medalmaker
Garvie Jewels Ltd
12.1979 - 01.1983
3 Years Standard High School -
Takapuna Grammar
02.1976 - 12.1979