Summary
Overview
Work History
Education
Skills
Refrences
Timeline
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Jemma Stewart

Whakamārama,Tauranga

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I am a reliable and mature person both in and outside professional situations. I am always eager to learn new knowledge and skills.

Overview

2
2
years of professional experience

Work History

Retail Assistant

Kmart
Bethlehem, Tauranga
07.2022 - 02.2024
  • Processed payments using cash register, credit card machine and POS system.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Assisted customers with product selection, answered queries and provided advice.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Engaged with customers and recommended products based on needs and requests.
  • Answered phones promptly and directed calls appropriately.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Pet Sitter

Katie Sapsford
Whakamarama, Taurange
02.2022 - 02.2024
  • Cleaned up pet messes and provided fresh food and water to all assigned pets.
  • Communicated with clients regularly regarding their pet's care needs and progress.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Provided companionship to animals by playing with them or providing belly rubs.
  • Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
  • Monitored pet behavior for any signs of distress or illness and reported any changes to the owner immediately.

Packhouse Operator

DMS
Te Puna, Tauranga
04.2022 - 06.2022
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Followed established safety procedures while operating machinery and working around hazardous materials.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Checkout Operator

Countdown
Bethlehem, Tauranga
10.2021 - 02.2022
  • Processed cash, credit, debit, and check payments accurately and efficiently.
  • Followed store policies regarding returns, refunds, discounts.
  • Maintained cleanliness of checkout area and ensured it was well stocked at all times.
  • Verified the age of customers when selling alcohol or tobacco products.
  • Packed and bagged products according to customer preferences.
  • Built and maintained productive relationships with employees.

Education

High School Diploma -

Otumoetai College
Tauranga, NZ
11-2024

Skills

  • Strategic selling
  • Positive customer engagement
  • Retail transactions processing
  • Security practices
  • Household chores
  • Certified in first aid and CPR
  • Health and safety qualification
  • Reliable and trustworthy
  • Can handle stressful situations in a professional manner

Refrences

Trish Reddy  - 02102581309

Orla Ronan - 02041766577

Sarah Lines - 0274245467

Timeline

Retail Assistant

Kmart
07.2022 - 02.2024

Packhouse Operator

DMS
04.2022 - 06.2022

Pet Sitter

Katie Sapsford
02.2022 - 02.2024

Checkout Operator

Countdown
10.2021 - 02.2022

High School Diploma -

Otumoetai College

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Jemma Stewart