Jennifer Howard
Auckland,AUK
Summary
Office Manager with hands-on operations experience across administration, finance, logistics, and team coordination. Led end-to-end office functions including accounts, invoicing, reconciliations, supplier and customer records, and operational support, ensuring accuracy and continuity in fast-paced environments. Acted as central coordination point across teams, improving turnaround times, workflow visibility, and service delivery. Trusted to manage systems, priorities, and stakeholders independently while keeping daily operations running smoothly.
Overview
11
11
years of professional experience
Work History
Administration Coordinator
Restaurant Association of NZ
05.2023 - Current
- Acted as central point of coordination for members, suppliers, and internal teams, ensuring clear communication and timely issue resolution.
- Managed end-to-end voucher program operations, including order processing, documentation, and reconciliations, maintaining financial accuracy.
- Processed invoicing, expenses, and accounts payable in Xero, supporting accurate reporting and smooth accounts coordination.
- Maintained customer and supplier records and managed high-volume inboxes with consistent same-day turnaround times.
- Supported operational assets and facilities, ensuring systems, schedules, and documentation ran efficiently.
Website Administrator
Action Outdoors
06.2020 - 11.2022
- Managed order processing, customer enquiries, and website administration, supporting daily operations and sales flow.
- Coordinated logistics and delivery requirements, ensuring accurate processing and timely follow-up with customers and suppliers.
- Maintained backend records and operational data integrity while supporting marketing and digital systems.
- Liaised with overseas personnel, coordinating tasks and timelines across teams.
Director
Oxygen Coaching
Switzerland
01.2015 - 11.2019
- Hired, trained, and managed a team of nine, establishing clear processes and accountability.
- Coordinated scheduling, logistics, and resources to enhance service delivery and optimize team performance.
- Built and managed all office and business operations, including invoicing, payroll, expenses, purchasing, and supplier management.
- Implemented systems that fostered sustainable growth, improved client retention, and streamlined day-to-day operations.
Education
Computer Science -
York University
Toronto, CA01.1998
Liberal Arts -
Ryerson Polytechnic University
Toronto, CA01.1995
Skills
- Administration
- Office management
- Accounts Payable
- Invoicing
- Reconciliations
- Process Improvement
- Reporting Support
- Xero
- Stakeholder Communication
- Customer relationship management
- Team Coordination
- Team leadership
- Small Business operations
- Voucher program management
Affiliations
Painting
Timeline
Administration Coordinator
Restaurant Association of NZ
05.2023 - Current
Website Administrator
Action Outdoors
06.2020 - 11.2022
Director
Oxygen Coaching
01.2015 - 11.2019
Computer Science -
York University
Liberal Arts -
Ryerson Polytechnic University