Jeremiah Thomas
Kaitaia,NTL
Summary
Experienced sales and customer service professional with 6 ½ years of experience in the retail industry, including managerial responsibilities. Upholds a high standard of work ethic and consistently delivers exceptional results. Demonstrates strong technical, problem-solving, and planning skills to fulfill job duties efficiently. Proficient in staff training and shift organization. Possesses excellent interpersonal skills and communicates professionally. Thrives in successful and productive team environments.
Overview
12
12
years of professional experience
Work History
Duty Manager
Bottle O
01.2020 - 02.2024
- Train and supervise new staff who were entering the business, ensuring that they are competent and have obtained the skills to give excellent service
- Processing customer's enquiries & orders via phone, email, and counter sales
- Exercising excellent customer service answering questions about the products, and helping source products and information as needed
- Receive new deliveries, restock shelves and storage, making note of low stock
- Use forklift as needed
- Staying up to date and educated about the liquors we sell to customers
- Operating and closing the till at the end of the business day, ensuring the money is balanced, and make bank deposits
- Responsible for opening, closing and setting up signage.
Concrete Hand/ Labourer
Richard Thomas Independent Contractor
01.2019 - 01.2020
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Erecting concrete form work and laying steel reinforcing
- Place and level concrete
- Remove and replace concrete
- Install, repair, and maintain concrete forms, such as reinforcing ties and steel bars.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
Liquor Retail Assistant
Cactus Liquor
01.2016 - 01.2018
- Provide courteous customer service and assist customers with products, making suggestions if they are unsure
- Processing payments and helping maintain the store's appearance and organization
- Responsible for tasks such as inventory management and sales promotions
- Stock liquor supplies
- General cleaning of shelves and other store areas
- Operating and closing the till at the end of the business day, ensuring the money is balanced
- Receive new deliveries, restock shelves and storage.
Shop Assistant
The Warehouse
02.2015 - 01.2016
- Merchandising, pricing and restocking items on the shelves
- Delivering exceptional sales services for improved customer satisfaction
- Interacting with customers and identifying their needs and preferences
- Put together attractive shop displays to encourage shoppers to buy the products.
Welder
Baty Thomas Engineering
11.2014 - 01.2015
- Sole charge of the aluminium boat section of the shop, repairing and customizing the boats
- Tig welding aluminium and stainless steel, from petrol tanks for motorbikes to camper accessories, and everything in between
- Assembling mild steel trailers and ute decks using mig welding
- Repairing farm equipment and tanks.
Avocado Packer
Far North Packers
01.2014 - 10.2014
Water Tank Repair Assistant
Ross Williams
01.2013 - 01.2014
Dairy Assistant
Landcorp
01.2012 - 04.2013
- Machinery maintenance
- Using the tractors, motorbikes and machinery on the farm for general duties
- Milk harvesting, ensuring machines are correctly used and hygiene levels maintained
- Calf Rearing - Feeding the calves and completing health checks
- Treating lame cows.
Education
Certificate III - Welding Technology
NorthTec
Whangarei, NZ02.2016
High School Diploma -
Kaitaia College
Kaitaia, NZ03.2013
Skills
- Customer service focus
- Time Management
- Staff Training and Development
- Work Planning and Organization
- Policy Implementation
- New Employee Training
- Attention to Detail
Technologysnapshot
- MS Office Suite
- POS system
- MS Office Excel
Ticketstraininglicenses
- National Certificate in Mechanical Engineering L3
- National Certificate in Mechanical Engineering Technology L3
- Welding and manufacturing skills
- Full Driver’s Licence
- Forklift licence (F endorsement)
- First Aid Certification
- NCEA Level 1 and 2
- LCQ certificate
- Managers certificate
References
Jake Kirby, Bottle O Store Manager, 09 408 0226, tbokaitaia@gmail.com
Timeline
Duty Manager
Bottle O
01.2020 - 02.2024
Concrete Hand/ Labourer
Richard Thomas Independent Contractor
01.2019 - 01.2020
Liquor Retail Assistant
Cactus Liquor
01.2016 - 01.2018
Shop Assistant
The Warehouse
02.2015 - 01.2016
Welder
Baty Thomas Engineering
11.2014 - 01.2015
Avocado Packer
Far North Packers
01.2014 - 10.2014
Water Tank Repair Assistant
Ross Williams
01.2013 - 01.2014
Dairy Assistant
Landcorp
01.2012 - 04.2013
Certificate III - Welding Technology
NorthTec
High School Diploma -
Kaitaia College
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