Jessica Huang
North Shore City,Auckland
Summary
Friendly and hardworking university student available for weekday, public holiday and weekend shifts. My previous working experience at the dairy, library, and cafe demonstrates my ability in managing multiple priorities with a positive attitude. I identify myself as a self-motivated individual who is quick to learn. I always enjoy trying new things, learning from others and I strive to complete all tasks to a high standard.
Overview
4
4
years of professional experience
Work History
Front of House
Fields Cafe
Albany, Auckland
05.2022 - 01.2024
- Built positive relationships with other front-of-house and kitchen staff
- Fielded complaints from customers and corrected issues with both front of house and kitchen staff
- Processing sales using cash register and point-of-sale devices
- Delivered positive attitudes at work through friendly customer service and attention to customer needs
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders
- Worked on opening and closing jobs, making sure everything was ready for the day/next day, including cleaning windows and bathrooms
Dairy Sales Associate
Starz Convenience Store
CBD, Auckland
11.2021 - 01.2022
- Provided customer service by answering inquires regarding dairy products
- Interacted by greeting every customer entering the dairy
- Neatly stocked and organized shelves, fridges and freezers
- Maintained visually appealing and effective displays to allow customers to find products easier and allow the store environment to be cleaner
- Checked expiry dated of products and ensured no expired products were present on display available for purchase
- Ran the cashier for customers puchasing products
Library Volunteer
Northcote Library
Northcote, Auckland
04.2021 - 08.2021
- Greeted visitors and helped them navigate around the library
- Worked alongside library staff to organize and shelve books/magazines/DVDs
- Participated and helped with activities for family fun time every week
Primary Student Tutor
Emily
Takapuna, Auckland
01.2020 - 10.2021
- Helped the student complete homework, identify lacking skills, and found ways to improve weaknesses
- Always passionate when teaching and also made sure the student was engaged
- Demonstrated patience through explaining things over again when the student was confused
- Organized and allocated time wisely to help strengthen weaker areas
Education
University of Auckland
Auckland, NZ01-2027
Westlake Girls High School
Auckland, NZ11-2022
Skills
- Self-management
- Time management
- Working collaboratively
- Bilingual (English/Chinese)
- Service Quality
- Optimistic
- Active listening
- Organized
Timeline
Front of House
Fields Cafe
05.2022 - 01.2024
Dairy Sales Associate
Starz Convenience Store
11.2021 - 01.2022
Library Volunteer
Northcote Library
04.2021 - 08.2021
Primary Student Tutor
Emily
01.2020 - 10.2021
University of Auckland
Westlake Girls High School
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