Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
Generic

Jessica Jervis

Summary

Recent graduate in design innovation, motivated to apply design thinking to address business challenges. Eager to leverage acquired skills in creating innovative solutions that drive positive outcomes for clients and businesses alike, including 6 years of experience in customer service.

Overview

7
7
years of professional experience

Work History

Motel Cleaner/Manager

Strand Motel
11.2016 - 01.2024
  • Addressed guest concerns and resolved any issues
  • Managed and supervised house cleaning staff to ensure high levels of guest satisfaction
  • Responsible for replenishing supplies, financials reports, daily files and booking.com
  • Verified room readiness for new guests by coordinating with housekeeping services
  • Managed reservations, check-in and check-out procedures within hotel system.
  • Compliance to health and safety standards

Food and Beverage Server and Cashier

One Love Food Stall
02.2023 - 02.2023
  • Managed high-volume order requests during peak hours.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.

Kiwifruit Labourer

BOP Kiwifruit
11.2020 - 02.2021
  • Plant protection - pruning and thinning.

Education

Bachelor of Design Innovation - Communication Design -

Victoria University
Wellington, Wellington
2023

High School -

Otumoetai College
Tauranga, BOP
2020

Skills

  • Customer Service
  • Leadership
  • Adobe Creative Cloud and Microsoft Office
  • Time Management
  • Administration
  • Creativity
  • Teamwork and Collaboration
  • Problem Solving

Interests

My passion lies in sustainability and upcycling, and I aim to make a positive impact through my creative abilities and ethical principles, contributing to a sustainable future.






References

Available on request

Timeline

Food and Beverage Server and Cashier

One Love Food Stall
02.2023 - 02.2023

Kiwifruit Labourer

BOP Kiwifruit
11.2020 - 02.2021

Motel Cleaner/Manager

Strand Motel
11.2016 - 01.2024

Bachelor of Design Innovation - Communication Design -

Victoria University

High School -

Otumoetai College

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Jessica Jervis