Jessica Marie Gillies
Napier ,Hawkes Bay
Summary
Birth Date - 26/10/2006
I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience. I have many years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers, and organizing merchandise. Recognized for exceptional organizational and multitasking abilities. Seeking oppurtunities to enhance abilities and work in the healthcare industry.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Retail Worker
Kmart
Napier, Hawkes Bay
10.2023 - Current
- Assisted customers to create positive shopping experiences.
- Monitored customer activity to safeguard store assets.
- Processed customer returns in accordance with company policy, issuing refunds or exchanges as necessary.
- Efficiently sorted, stocked, and organised merchandise in designated areas.
- Transferred packaged products from packaging area to recipients or stock locations.
- Utilised scanner for accurate barcode scanning and inventory management.
- Verified items against orders for accuracy and quality prior to packing.
- Currently back and forth between Napier and Porirua Kmart
Checkout Operator
New World
Havelock North, Hawkes Bay
01.2022 - 12.2023
- Greeted customers courteously, addressing inquiries promptly.
- Learned roles of various departments to maintain store operations during staffing gaps.
- Counted and balanced cashier drawers to ensure accurate financial records.
- Received, counted, and recorded stock items for inventory management purposes.
- Efficiently loaded, unloaded, sorted, and stocked merchandise in designated areas.
- Stocked shelves with new merchandise while inspecting for outdated or damaged items.
- Packed and bagged products according to customer preferences.
Hospitality Worker
Patangata Tavern
Otane, Central Hawkes Bay
11.2019 - 04.2022
- Delivered outstanding service to high volume daily customers in fast-paced environment.
- Functioned as trainer for new team members, instilling best practices in service.
- Prepared meals while ensuring kitchen maintained cleanliness and efficiency.
- Executed responsibilities as bar staff, handling drink orders with precision.
- Contributed as kitchen hand and cleaner, supporting overall operational flow.
- Earned paid position after volunteering for William Pike certificate program.
- Adapted to various roles, including waitress, to meet diverse customer needs.
Quality Control Inspector
Opal Packaging
Hastings, Hawkes Bay
Education
NCEA Level 3 Certificate -
Havelock North High School
Havelock North, NZ11-2024
Bachelor of Health Science -
Weltech And Whitireia
WellingtonSkills
- Customer service
- Inventory management
- Team collaboration
- Effective communication
- Time management
- Adaptable and flexible
- Workplace safety compliance
- Order management
- Goal driven
Certification
- Full Class 1 drivers license
References
References available upon request.
Timeline
Retail Worker
Kmart
10.2023 - Current
Checkout Operator
New World
01.2022 - 12.2023
Hospitality Worker
Patangata Tavern
11.2019 - 04.2022
Quality Control Inspector
Opal Packaging
NCEA Level 3 Certificate -
Havelock North High School
Bachelor of Health Science -
Weltech And Whitireia
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