Johanna Salisbury

• Learned how to type remotely, purchased hardware and software. Developed online link to office at Forte Health, used Word to type into SPM (Specialist Medical Practice) software. Full access to Patient notes. Huge typing load as Hamish ran multiple clinics in Christchurch and in Queenstown plus operating lists at 3 hospitals.
• All typing done the same day as Clinics and Operating lists.
• All documents, letters, op notes, notes. ACC forms (ARTPs etc) produced same day directly to Hamish in dictation mode for him to read and confirm into Patient's notes.
• Privacy maintained at all times.

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Filled in for full time PA. Mainly dictaphone typing, appointment making, phone enquiries, equipment servicing/cleaning, payments.

Started as a Demonstrator, within two years established my own team of sellers, up to 25 with diverse range of ages - 18-61.

Sold Tupperware at structured parties, events.

Attended National and International Conferences.

Achieve high goals in sales and personal growth.

Was placed in top 2 in sales for NZ. Top in recruiting and in top 20 for recruitment.

Trained many women and men in skills required for selling, buying stock, maintaining stock, recruiting and managing bookwork.

Travelled extensively, both in the South Island, North Island and overseas.

Thoroughly enjoyed the contact with people, both as customers and in management.

Spoke and presented at National level.

• Enhanced patient satisfaction by efficiently managing check-in and check-out processes.
• Contributed to a welcoming environment by maintaining a clean and organized reception area.
• Aided healthcare team efficiency by accurately completing pre-authorization forms for diagnostic tests or treatments.
• Maintained accurate patient records by diligently updating electronic health systems.
• Was the only non-medical employee in a large part of Burwood Hospital. Did a few things outside of my job description. Manned the "red phone" for emergencies, coordinated and alerted acute teams.

• Worked for a variety of organisation: WA McAllister, Chartered Account. Maircom NZ Ltd, Burnett Transport, University of Canterbury Students' Assn. All were clerical jobs, mainly the same tasks, typing, answering the phone, office duties, photocopying, helping customers, organiszing events, booking rooms, maintaining stock/inventory.
• Increased typing accuracy by implementing proofreading and editing techniques.
• Expedited data entry tasks with efficient typing speed and accuracy.
• Typed official correspondence and reports from handwritten notes and other information sources.
• Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.