John Ian Udang
Raglan,WKO
Summary
Professional with strong focus on content creation, prepared to drive impactful results through innovative storytelling and consistent quality. Known for seamless team collaboration, adaptability to changing needs, and unwavering reliability. Possesses advanced skills in digital marketing, social media management, and SEO, coupled with keen understanding of audience engagement and brand voice alignment.
Overview
20
20
years of professional experience
Work History
Kitchen Hand
Raglan Fish
03.2024 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Social Media Manager
EMB
11.2020 - 06.2023
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
Senior Product Support Specialist
Synnex Concentrix Corporation
07.2005 - 03.2011
- Improved customer satisfaction ratings with prompt and knowledgeable responses to inquiries.
- Enhanced product performance by conducting in-depth troubleshooting and resolving complex issues.
- Delivered expert technical assistance via phone, email, or remote sessions, catering to diverse client needs.
- Consistently earned high praise from clients for exceptional communication skills, technical expertise, and unwavering commitment to resolving issues in a timely manner.
- Mentored junior team members, fostering professional growth and improving overall team efficiency.
Education
Bachelor of Information Technology - Information Technology
STI College
Philippines03-2004
Skills
- Can think Outside the box
- Social media strategy
- Creative thinking
- Content curation
- SEO
Languages
English
Full Professional
Interests
- Graphic Design
- Photography
- Documenting and sharing travel experiences
- Music
- Drone Piloting
Timeline
Kitchen Hand
Raglan Fish
03.2024 - Current
Social Media Manager
EMB
11.2020 - 06.2023
Senior Product Support Specialist
Synnex Concentrix Corporation
07.2005 - 03.2011
Bachelor of Information Technology - Information Technology
STI College
Similar Profiles
Nyah BlackNyah Black
Customer Service Cashier at BP RaglanCustomer Service Cashier at BP Raglan
Aloupa KaukiAloupa Kauki
Heavy Equipment Operator at RaglanHeavy Equipment Operator at Raglan
Tracey FitterTracey Fitter
Care Assistant at Raglan Rest HomeCare Assistant at Raglan Rest Home