Jordan Frenchman
Auckland,AUK
Summary
Skilled Entertainment Coordinator and Inflatable Technician at Arena Entertainment/Inflatable World Ltd, adept in ensuring guest satisfaction and safety. Leveraged effective communication and leadership to enhance guest experience. Proven ability in fostering relationships and resolving issues promptly.
Aspiring Coach bringing high levels of motivation and enthusiasm towards guiding and mentoring youth, as a result of their love for the game.
Overview
5
5
years of professional experience
Work History
Entertainment Coordinator
Arena Entertainment/Inflatable World Ltd
03.2022 - Current
- Ensure a welcoming and enjoyable experience for all guests by maintaining a clean, safe, and vibrant environment.
- Monitor guest interactions and provide assistance to ensure their needs are met.
- Oversee daily operations of the bowling alley, arcade, and other entertainment areas.
- Assist customers with booking bowling lanes, selecting arcade games, and navigating the facility.
- Address guest inquiries and provide information about ongoing promotions, events, and facility amenities.
- Offer solutions before problems escalate, such as providing alternative entertainment options if a machine is out of service.
Youth Football Coach
Little Kickers
08.2024 - Current
- Developed and led age- and ability-appropriate soccer training drills, across multiple classes of 10 - 20 kids.
- Engaged parents, players, and staff to maintain open, constructive communications.
- Inspired confidence in participants by reinforcing positive behaviors, celebrating achievements, and offering constructive feedback on areas for improvement.
Youth Football Coach (Volunteer)
Football Fix (Football Hub Albany)
03.2023 - 06.2023
- Coached and trained youth (8 - 10) primarily focusing on mastery of basic skills such as passing, dribbling and shooting.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Adapted coaching style based on individual learning styles of players by employing differentiated instruction methods when needed.
- Collaborated with fellow coaches to share best practices, resources, or ideas for mutual improvement across all teams within the program.
Inflatable Technician & Co-Ordinator
Arena Entertainment/Inflatable World Ltd
04.2019 - 03.2022
- Maintaining a safe work environment by strictly adhering to established safety protocols and guidelines.
- Training new team members on standard operating procedures, ensuring consistency across the team.
- Monitoring bouncy castle during operation, ensuring participants adhere to safety rules. Address any unsafe behavior or conditions promptly.
- Greeting event attendees, provide clear instructions on how to use the bouncy castle safely, and answer any questions, whilst maintaining a friendly and professional demeanor.
- Regularly inspecting the bouncy castle for any wear and tear, making minor repairs as needed. Reporting any significant issues to management.
Education
Bachelor of Science - Sports And Recreation (Management Major)
Auckland University of Technology
Auckland, NZ11.2025
Skills
- Effective Communication
- Group leadership
- Personable and friendly
- Building Relationships
- Patience and Empathy
- Motivational Skills
Timeline
Youth Football Coach
Little Kickers
08.2024 - Current
Youth Football Coach (Volunteer)
Football Fix (Football Hub Albany)
03.2023 - 06.2023
Entertainment Coordinator
Arena Entertainment/Inflatable World Ltd
03.2022 - Current
Inflatable Technician & Co-Ordinator
Arena Entertainment/Inflatable World Ltd
04.2019 - 03.2022
Bachelor of Science - Sports And Recreation (Management Major)
Auckland University of Technology
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