Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jorden Yaxley

Perth,WA

Summary


Creative and knowledgeable Florist with extensive two year background. Proven expertise in floral design principles, techniques to achieve harmonious balance and inspired artistic elements.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

7
7
years of professional experience

Work History

Florist Assistant

New World Windsor
03.2022 - 04.2024
  • Enhanced customer satisfaction by creating visually-appealing floral arrangements tailored to individual preferences.
  • Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
  • Provided exceptional customer service by greeting customers warmly, answering questions about products and services, and offering suggestions when needed.
  • Processed customer orders accurately and efficiently, contributing to increased sales revenue.
  • Handled cash transactions with accuracy and integrity, maintaining trustworthiness as a valued team member.
  • Prepared flowers for sale by trimming stems, removing leaves, and arranging them attractively in vases or other containers according to best practices for visual appeal and longevity.
  • Prepared potted plants and bouquets based on customer requirements.
  • Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.

Barista

Mecca Espresso
11.2020 - 02.2022
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Sandwich Artist

SUBWAY®Restaurants
10.2017 - 03.2020
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Education

Floristy

New Zealand Institute of Skills & Technology
Invercargill
06.2023

NCEA Level 2

James Hargest College
Invercargill, NZ
2019

Skills

  • POS Systems
  • Customer Service
  • Customer Assistance
  • Payment Processing
  • Cash Handling
  • Creative floral design
  • Flower arranging
  • Creative vision
  • Color theory
  • Care and handling techniques
  • Inventory management and ordering

Timeline

Florist Assistant

New World Windsor
03.2022 - 04.2024

Barista

Mecca Espresso
11.2020 - 02.2022

Sandwich Artist

SUBWAY®Restaurants
10.2017 - 03.2020

Floristy

New Zealand Institute of Skills & Technology

NCEA Level 2

James Hargest College
Jorden Yaxley