Jordis Santer
Omahu,New Zealand
Summary
I have worked as a front of house/barista at Silky Oak cafe for just over 2 years. Through this job, I have gained knowledge of espresso machine use, customer service, cleanliness, and food preparation by assisting kitchen staff. I am a reliable worker who shows up on time, isgreat with customers, and also has time management and communication skills. I have thoroughly enjoyed my position at Silky Oak, and the skills I have learned with this job. However, this year I am doing an EIT course during the day from Monday to Wednesday and am looking for more hours, plus night shifts, which my current job can't offer.
Overview
2
2
years of professional experience
Work History
Front of house/cafe assistant
Silky Oak Cafe
Napier, New Zealand
12.2023 - Current
- Provided excellent customer service in fast-paced cafe environment.
- Operated coffee machines and prepared a variety of beverages.
- Handled cash register transactions accurately and efficiently.
- Collaborated with team members to meet daily cafe operations.
- Maintained knowledge of menu items and daily specials for customer inquiries.
- Supported training of new staff on cafe procedures and best practices.
Education
NCEA level 3 -
Napier Girls High School
Napier, New Zealand01.2026
Skills
- Communication
- Self management
- Waitressing
- Customer service
- Beverage preparation
- Menu knowledge
- Staff training
- Cleanliness maintenance
- Espresso machine operation
- Mixology
Accomplishments
• Poutama award, 01/01/22, I received a Poutama award in year 10 for all round
• Duke of ed bronze award, 01/01/22, I did Duke of Ed bronze in year 10
• Pike ake award, 01/01/21, I received a Pike Ake award in year 9 for all round
• Duke of ed bronze award, 01/01/22, I did Duke of Ed bronze in year 10
• Pike ake award, 01/01/21, I received a Pike Ake award in year 9 for all round
References
- Damian Santer, Co owner/manager, Wee Doo Loos, damian@weedooloos.com, 0204919928
- Emma, Manager, Silky Oak Chocolates, emma@silkyoakchocs.co.nz, 0273460225
- Laura Duncan, Owner, Harrisons Solar, 0220595828
Timeline
Front of house/cafe assistant
Silky Oak Cafe
12.2023 - Current
NCEA level 3 -
Napier Girls High School