Josephine Cromwell
Kaiapoi,CAN
Summary
Dedicated and reliable professional with a strong background in hospitality and care, exemplified during my tenure at Sudima Hotel. Known for exceptional customer service and high cleanliness standards, I effectively manage time and resources while fostering positive guest relations. Passionate about enhancing experiences, I am a quick learner committed to achieving organizational goals.
At this stage in my career I am looking for a new challenge and more than happy to consider any field.
I will give my best to any role and am confident in my ability to learn quickly and be an asset to my employer.
Overview
6
6
years of professional experience
Work History
Housekeeping Room Attendant
Sudima Hotel
Christchurch, CAN
02.2023 - Current
- Cleaned and sanitized guest rooms following established protocols and standards.
- Replenished supplies such as towels, toiletries, and linens in assigned areas.
- Reported maintenance issues promptly to ensure guest satisfaction and safety.
- Assisted in room inspections to maintain high cleanliness standards and presentation.
- Manage store rooms and supplies
- Learned proper use of cleaning tools and chemicals for optimal safety practices
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
Vineyard Worker
Hurunui Labour Solutions
Canterbury
02.2022 - 02.2023
- Monitored vine health, applying pest control measures as needed to ensure quality yield.
- Collaborated with team members to maintain optimal vineyard conditions through regular maintenance tasks.
- Collaborated with fellow workers in daily tasks, fostering a positive work environment on the vineyard.
- Enhanced vineyard productivity by diligently pruning, training, and thinning grapevines.
- Cut grape vines down to single canes to promote growth of new shoots.
Caregiver
Bainswood on Victoria Aged Care
Rangiora, CAN
02.2020 - 02.2022
- Provided compassionate support to elderly clients, enhancing their daily living experiences.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with preparation of healthy and patient appropriate meals ensuring a high level of hygiene standers were maintained at all times
- Coordinated meal service operations to ensure timely delivery and high guest satisfaction.
- Monitored dining area for cleanliness and addressed guest needs promptly.
- Collaborated with kitchen staff to communicate special dietary requests effectively.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Education
NCEA Level 3 -
Rangiora High School
Rangiora, NZSkills
- Customer service
- Guest relations
- High standards
- Knowledge of health and safety
- Self starter and Self manager
- Excellent time management
- Empathetic with ability to plan ahead
- Loyal to employer
- Passionate about achieving employers vision and mission
- Honest and reliable
- Quick learner keen to move ahead
Timeline
Housekeeping Room Attendant
Sudima Hotel
02.2023 - Current
Vineyard Worker
Hurunui Labour Solutions
02.2022 - 02.2023
Caregiver
Bainswood on Victoria Aged Care
02.2020 - 02.2022
NCEA Level 3 -
Rangiora High School