Josephine Manuel
Whanganui,WHANGANUI
Summary
Cultural Leader with extensive experience at Born and Raised Pasifika, enhancing cultural understanding and team collaboration. Proven skills in customer care and adaptability, successfully leading cultural events and providing constructive feedback. Fostered professional growth and engagement within diverse teams, driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Cultural Leader
Born and Raised Pasifika
Tawhero, Whanganui
07.2023 - Current
- Enhanced colleagues' comprehension of Te Ao Maori and accurate pronunciation during Professional Growth Cycles for improved cultural and career development.
- Assisted with research, planning, and execution of cultural events within the workspace, and local community.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Encouraged team collaboration by participating in group discussions about best practices for providing quality care for staff and children.
Sales Assistant
Mitre10 Mega
Te Rapa, Hamilton
05.2022 - 10.2022
- Provided positive customer service to clients through direct engagement and telephone communication.
- Developed connections with customers to increase customer base and secure business retention.
- Assisted customers in locating products, providing detailed information and recommendations.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Resolved customer complaints in a timely manner.
Iwi Social Media Intern
Te Runanga o Nga Wairiki Ngati Apa
Marton, Marton
11.2021 - 02.2022
- Conducted market research analysis to identify search query trends, real-time search and news media activity.
- Generated ideas for original content that resonates with target audience.
- Evaluated existing content for accuracy and relevancy before publishing it online.
- Collaborated with marketing team members to ensure consistency of messaging across all channels.
Education
Bachelor of Maori Performing Arts - Maori Performing Arts
Te Whare Wananga O Awanuiarangi
Whakatane, NZ03-2026
Skills
- Fast learner
- Cultural competency
- Customer care
- Team collaboration
- Professionalism
- Adaptability
Languages
Maori
Native/ Bilingual
Affiliations
- Train and compete in Kapa Haka
- Enjoy keeping active in sports, and recreational activities
- Enjoy learning my native language Te Reo Maori
References
References available upon request.
Timeline
Cultural Leader
Born and Raised Pasifika
07.2023 - Current
Sales Assistant
Mitre10 Mega
05.2022 - 10.2022
Iwi Social Media Intern
Te Runanga o Nga Wairiki Ngati Apa
11.2021 - 02.2022
Bachelor of Maori Performing Arts - Maori Performing Arts
Te Whare Wananga O Awanuiarangi
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