Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joshua Villaseca

Rotorua,Pukehangi

Summary

Detail-oriented with previous experience in providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational, multi-tasking and problem solving skills and provides excellent customer service.

Overview

Work History

Housekeeper

Rydges Hotel
  • Disinfected and mopped to keep facilities sanitary and clean.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Crew Member

Mcdonald
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

High School Diploma -

John Paul College
Rotorua, NZ
11.2018

Bachelor of Arts - English

University of Waikato
Hamilton, NZ
10.2022

Bachelor of Management - Public Relations

University of Waikato
Hamilton, NZ
01.2024

Skills

  • Guest Satisfaction
  • Customer Inquiry and Response
  • English Language Fluency
  • Guest Service and Support

Languages

Filipino
Native or Bilingual
English
Native or Bilingual

Timeline

Housekeeper

Rydges Hotel

Crew Member

Mcdonald

High School Diploma -

John Paul College

Bachelor of Arts - English

University of Waikato

Bachelor of Management - Public Relations

University of Waikato
Joshua Villaseca