Summary
Work History
Education
Skills
References
Timeline

Joy Cho

Hamilton,New Zealand

Summary

A results-driven professional with a diverse background in administration, customer service, and law enforcement. Proven expertise in delivering exceptional customer service, managing high volumes of communication, and providing comprehensive administrative support. Recognized for advanced interpersonal skills, leadership, and training capabilities. I am looking forward to contributing my dynamic and diverse skills in a professional setting.

Work History

Administrator

Omexom
07.2023 - Current
  • Provide comprehensive administrative support to the Gas Maintenance Team ensuring smooth and efficient operations.
  • Undertake a diverse array of responsibilities including monthly invoicing, supplier invoicing, data collation, finance-related tasks, and general administration duties.
  • Actively participate in regular site visits and contribute to non-charitable events fostering a collaborative and engaged team environment.
  • Demonstrate proficiency in utilizing a variety of Microsoft applications with a strength in Exel and specialized systems such as Codex, streamlining data management and enhancing operational efficiency.

Administrator

Vector Limited
07.2021 - 06.2023
  • Delivered outstanding customer service in both gas and electricity supply ensuring satisfaction and fostering positive relationships.
  • Responded to and managed a high volume of emails daily while also addressing customer and retailer phone calls promptly and effectively.
  • Developed advanced proficiency in utilizing systems such as Siebel and Adobe Acrobat, contributing to streamlined processes and improved operational efficiency.

Constable

New Zealand Police
10.2018 - 07.2021
  • Served the community as a Frontline Constable in the Papakura and Pukekohe District ensuring public safety and upholding the law.
  • Demonstrated unwavering commitment to the core values of Professionalism, Respect, Integrity, Commitment to Cultures, Empathy, and Diversity.
  • Developed and honed skills in crisis management, effective communication, and conflict resolution, contributing to maintaining and promoting a secure and harmonious community environment.
  • Assumed supervisor duties during short-staffed periods, showcasing leadership abilities and maintaining operational efficiency.
  • Successfully completed the two-year Field Training Officer Course, showcasing a commitment to professional development, and trained probationary Constables, contributing to the growth of the team.

Police Recruit

Royal New Zealand Police College
07.2018 - 10.2018
  • Completed a four-month program focused on Level 4 & 5 Core Policing studies.
  • Graduated as a fully sworn Constable, demonstrating a commitment to the rigorous training and development required for law enforcement.

Administrator

New Zealand Police
06.2017 - 07.2018
  • Developed high-level organizational skills and acquired in-depth knowledge of the Police database, contributing to efficient and accurate record-keeping.
  • Served as a Personal Assistant to the appointed Senior Sergeant at the Commercial Vehicle Safety Team in Auckland, showcasing the ability to handle responsibilities with confidentiality and attention to detail.

Education

First Aid Level 1 -

Hato Hone, St John
01-2024

B.A. - Double Major in Spanish and French

University of Auckland
01.2016

Personal Trainer -

NZIHF, New Zealand Institute of Health and Fitness

Skills

  • Advanced interpersonal and communication skills with clients, customers, and colleagues
  • Computer literate with proficiencies in the Microsoft Suite, SAP, and Adobe Acrobat
  • Expert organization skills for scheduling, task setting, and meeting deadlines
  • Ability to coach and lead with respect and empathy
  • Fluent in English and Korean, moderate proficiency in Spanish

References

References available upon request.

Timeline

Administrator - Omexom
07.2023 - Current
Administrator - Vector Limited
07.2021 - 06.2023
Constable - New Zealand Police
10.2018 - 07.2021
Police Recruit - Royal New Zealand Police College
07.2018 - 10.2018
Administrator - New Zealand Police
06.2017 - 07.2018
Hato Hone, St John - First Aid Level 1,
University of Auckland - B.A., Double Major in Spanish and French
NZIHF, New Zealand Institute of Health and Fitness - Personal Trainer,

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Joy Cho