Summary
Overview
Work History
Education
Skills
Certification
REFEREES
Timeline
Generic

Joyce Giheno

Palmerston North

Summary

I am a dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization. Enthusiastic, eager to contribute to team success through hard work, attention to detail, excellent organizational skills, time management and motivated to learn, grow and excel in any industry.

Worked in different facets of Business in Managerial positions as well as supervisory roles in Papua New Guinea with over Ten years’ experience.

As a Paramedic student and currently NZ registered Paramedic worked in different Industries in New Zealand, specifically in healthcare and support services, with over 960 hours clinical training both in and out of hospital with St John Ambulance. Well-equipped with patience and stamina to handle adverse situations.

In addition, 15 years of hands-on experience in health-related caregiving and daily living assistance in Papua New Guinea as a volunteer and working with Non-Governmental Organizations to Organize fundraising campaigns to deliver medical services and supplies to rural locations in Papua New Guinea.

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Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Healthcare Support Worker

New Zealand Health Care
03.2022 - Current
  • Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
  • Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
  • Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
  • Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
  • Facilitated communication between patients, families, and healthcare providers, helping to ensure understanding of care plans and expectations.

Transitional Housing Support Worker

Palmerston North Womens Refuge
02.2022 - Current


  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.


Temp Worker

Onestaff Limited
10.2021 - 12.2021

MidCentral District Health Board -Medical equipment loans officer

  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Oversaw daily operations to ensure high levels of productivity.


Kiwifruit Laborer

Pro Kiwi
03.2021 - 09.2021


  • Adhered to strict quality control standards when handling fruits during harvest, packing, and transportation stages.
  • Supported fellow laborers with teamwork-oriented tasks like lifting heavy loads or reaching high branches during harvest season.


Orchard Worker

Mr Apple New Zealand
11.2020 - 02.2021
  • Pruned orchard trees by shortening or removing upper limbs and removing long shoots in center and tops of trees.
  • Increased overall orchard productivity by implementing efficient pruning and thinning techniques.

Temp Worker

Auckland Workforce (AWF)
03.2019 - 07.2020


  • Referred to work orders to determine amount and type of materials needed for each order.


  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.


Cook(TEMP)

LSG Sky Chefs
02.2019 - 10.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.


Strawberry Picker/Warehouse Packer

Perry's Berry Farm
06.2018 - 07.2018
  • Consistently met daily quotas for picked strawberries, contributing significantly towards meeting overall seasonal targets.


  • Assisted with the timely transportation of harvested strawberries from field to storage facilities, ensuring freshness and minimizing loss.


Fish Processor

Talleys Factory
06.2006 - 07.2006
  • Improved product quality with meticulous attention to detail in the deboning, skinning, and filleting processes.
  • Removed frozen fish from pans to bag, labeled and stacked in shipment freezer holds.

Property Manager

Henganofi Development Corporation
11.2005 - 11.2015

• Coordination of property maintenance
• Real estate property management and acquisition;
• Human resource recruitment
• Accounts and book keeping management
• Coordinating leasing arrangements
• Payroll management

Branch Manager (Goroka, PNG)

Australian Charitable Goods
02.2003 - 11.2004

• Payroll management;
• Managing and coordination of retail and distribution;
• Accounts and general book keeping management;
• Stock control; and
• Human resource recruitment

  • Monitored company inventory to keep stock levels and databases updated.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Orchard Worker

SPC Orchards
11.2000 - 06.2001
  • Pruned orchard trees by shortening or removing upper limbs and removing long shoots in center and tops of trees.
  • Maintained healthy trees by pruning and checking for disease.
  • Ensured cleanliness of workspaces by regularly disposing of waste materials and sanitizing tools as needed.
  • Removed brush, fallen fruit and trash to maintain clean and safe orchard.

Education

Master of Science - Health Policy Planning & Service Delivery

Victoria University of Wellington
Wellington, NZ
11-2026

Bachelor of Science - Paramedicine

Auckland University of Technology
Auckland, AUK
11.2020

BBA - Business Accountancy

Massey University
Wellington, WGN
11.2009

Skills

  • Project planning
  • Filing and data archiving
  • Database Management
  • Accounting familiarity
  • Business administration
  • Flexible and Adaptable
  • Critical Thinking
  • Time Management
  • Decision Making
  • First Aid/CPR
  • Transitional support
  • Supportive personal care

Certification

  • Outcomes Star
  • Medical Terminology
  • Recordbase 101 - General Training
  • Takataapui, Nurturing Diversity Training

REFEREES

Annie Finau

Team Leader, Resource Planning at St John NZ

annie.finau@stjohn.org.nz


Angela Mataafa

Candidate Consultant

09 273 6409 | 027 704 9708

angela.mataafa@awf.co.nz


Karina Upeguto

Social Worker

Palmerston North Womens Refuge

02102513087

Timeline

Healthcare Support Worker

New Zealand Health Care
03.2022 - Current

Transitional Housing Support Worker

Palmerston North Womens Refuge
02.2022 - Current

Temp Worker

Onestaff Limited
10.2021 - 12.2021

Kiwifruit Laborer

Pro Kiwi
03.2021 - 09.2021

Orchard Worker

Mr Apple New Zealand
11.2020 - 02.2021

Temp Worker

Auckland Workforce (AWF)
03.2019 - 07.2020

Cook(TEMP)

LSG Sky Chefs
02.2019 - 10.2020

Strawberry Picker/Warehouse Packer

Perry's Berry Farm
06.2018 - 07.2018

Fish Processor

Talleys Factory
06.2006 - 07.2006

Property Manager

Henganofi Development Corporation
11.2005 - 11.2015

Branch Manager (Goroka, PNG)

Australian Charitable Goods
02.2003 - 11.2004

Orchard Worker

SPC Orchards
11.2000 - 06.2001

Master of Science - Health Policy Planning & Service Delivery

Victoria University of Wellington

Bachelor of Science - Paramedicine

Auckland University of Technology

BBA - Business Accountancy

Massey University
Joyce Giheno