Ju Hee Choi

Professional Experience

NZ Blood Service.|

Registered Nurse & Workforce Coach, February 2020 – Present.

• Therapeutic Venesection (TV) Nurse |2021 – Present: Managed a TV clinic, creating safe treatment plans tailored to individual patients' health, including complex cases with cardiac issues.
  Discussed treatment plans with patients, encouraging proactive management, and adherence.
  Skilled in Medinorm device use, ordering ferritin tests, and reviewing iron studies.
  Trained collections staff on Medinorm use, coaching them to confidently manage TV patients.
  Managed and discussed patient complaints, including unexpected ferritin results, liaising with CNLs on system- or booking-related improvements.
• Workforce Coach |November 2022 – Present: Trained DTs, QDTs, ENs, and RNs across donor health screening, TV, collection of whole blood, plasma and platelets, and donor interviews.
  Supported staff struggling with competencies, providing calm, constructive guidance, and timely written feedback to CNLs and Clinical Coaches.
  Mentored colleagues across the donor pathway, from registration to TRIMA platelet collection.
  Provided support for staff queries outside their scope of practice.
• Coordinator |March 2025 – Present: Audited collections staff DSRs, guided corrections, and liaised with Medical Officers and Transfusion Medical Specialists on donor queries.
  Served as a support person for staff seeking second opinions during donor health screening interviews.
• Additional NZBS Contributions: Hand Hygiene Champion: Conducted audits and promoted safe practices.
  Simulation Lab (August 2025): Prepared and presented training sessions for ENs, tailored the teaching style to trainee progress, provided written feedback to Clinical Coaches, and maintained a calm, supportive learning environment.

Anne Maree Court |Registered Nurse, January 2019 – December 2019.

• Post-grad NETP program while delivering patient care in an aged care setting.
• Completed Nurs801 Graduate Practice for Registered Nurses course
• Completed PDRP Competent Level 2

University of Auckland - Bachelor of Nursing: Clinical Placement Highlights

• Auckland Hospital – General Medicine & Infectious Diseases, 10 weeks (2018) – Managed complex medical cases, patient monitoring, clinical reasoning.
• Starship Children’s Hospital – Surgical Ward, 4 weeks (2018) – Pediatric care, wound care using aseptic techniques, PEG tube management, PCA administration.
• Greenwich Gardens Retirement Village – Older People’s Health, 4 weeks (2018) – Advanced care planning, functional assessments, age-related care.
• Auckland Hospital – Orthopaedics Ward, 7 weeks (2017) – Post-op care, VAC dressings, pain management, IV antibiotics.
• Auckland Hospital – Mental Health, Te Whetu Tawera, 4 weeks (2017) – Motivational interviewing, BATOMI assessments, mental health support.
• MacLean Centre – Disability Placement, 4 weeks (2017) – Intellectual disabilities, non-verbal communication, stigma awareness.
• Middlemore Hospital – Adults Rehabilitation Ward, 3 weeks (2016) – Patient transfers, vital signs, safe handling, nursing documentation.