Junah Jang
Wellington,WGN
Summary
With a comprehensive education background in Wellington, New Zealand, including primary, secondary, and tertiary studies, along with a fulfilling gap year following college, I have gained invaluable experience in various capacities. These experiences have greatly contributed to the development of my leadership and communication skills. Pursuing my studies at the New Zealand School of Tourism has further fueled my passion for the Travel and Tourism Industry. My exceptional ability to quickly learn and adapt enables me to effortlessly resolve conflicts and effectively manage them. After dedicating over 7 years to the same field, I am now seeking a change and renewed motivation, with a strong desire to continuously learn and potentially transition into the nursing industry.
Overview
9
9
years of professional experience
Work History
Duty Manager
Astoria Espresso & Wine Bar (Yu Group)
01.2024 - Current
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximise performance.
Restaurant Manager
Cinderella Bistro (Yu Group)
03.2023 - 12.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Hot Sauce Venue Manager
QT Hotel
09.2021 - 03.2023
- In charge of the day to day operation with the help of the Operation Manager
- Responsible for all training, ordering supplies and building roster for three different venues
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
- Implemented inventory control measures for venue supplies and equipment to reduce waste and improve cost management.
Full/Part-time Cashier & Sales assistant
Haere Mai
05.2018 - 09.2021
- Positioned as a cashier at first then I was able to manage more work and got an opportunity to work as a sales assistant at an asian grocery store
- Restocked and organised merchandise, kept track and ordered stock
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Part-time Waitress/Kitchen hand
Sen Japanese Restaurant
02.2020 - 12.2020
- Main role was a waitress and a chef assistant
- Got trained how to garnish food and help out chefs prepare meals
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Part-time cashier/Chef assistant
Umi Sushi
11.2016 - 11.2017
- Positioned as a cashier and chef assistant at Johnsonville mall
- Cooked meals, made sushi and helped the chef prepare
Part-time waitress
New Kor
07.2016 - 11.2017
- Positioned as a Food and Beverage attendant serving customers in the hall
- Gained great attention to detail in relation to Health and Safety working in this role
Education
Diploma - Tourism And Travel Management Level 4,5,6
New Zealand School of Tourism
Wellington, NZ12.2021
High School - NCEA Level 1, NCEA Level 2, NCEA Level 3
Wellington Girls' College
Wellington, NZ11-2017
Skills
- Customer service
- Time management
- Health and safety compliance
- Written and oral communication
- Operations management
- Staff training and development
Personal Information
Date of Birth: 06/07/99
Other Achievements
- First Aid Certificate, 2022
- Barista Course Certificate, 2017
- LCQ License
- Duty Manager License
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Duty Manager
Astoria Espresso & Wine Bar (Yu Group)
01.2024 - Current
Restaurant Manager
Cinderella Bistro (Yu Group)
03.2023 - 12.2023
Hot Sauce Venue Manager
QT Hotel
09.2021 - 03.2023
Part-time Waitress/Kitchen hand
Sen Japanese Restaurant
02.2020 - 12.2020
Full/Part-time Cashier & Sales assistant
Haere Mai
05.2018 - 09.2021
Part-time cashier/Chef assistant
Umi Sushi
11.2016 - 11.2017
Part-time waitress
New Kor
07.2016 - 11.2017
Diploma - Tourism And Travel Management Level 4,5,6
New Zealand School of Tourism
High School - NCEA Level 1, NCEA Level 2, NCEA Level 3
Wellington Girls' College
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