Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JUSTYCE SAVEATAMA

Palmerston North,Feilding

Summary

I am a friendly and approachable young woman who takes pride in being organised and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. . This helps me to make sure I complete all set tasks quickly and then push myself to show a good amount of initiative to keep myself busy. I am an energetic person that enjoys learning new skills and believe I would continue to make a great asset to the Processing Department.

Overview

9
9
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

EZIBUY
10.2020 - 07.2021
  • I was initially employed to take phone queries for between 20 -30 hours per week, I quickly met company call time targets and my team leader then trained me in answering emails
  • I was then able to complete between 150 -200 emails a day.

BARTENDER

ROSE AND CROWN
11.2018 - 10.2020
  • I developed a wide range of skills including customer service, multi-tasking, and conflict resolution skills while working at the Rose and Crown
  • Tasks that I perform are front line service, cash handling, cleaning and all other tasks needed.

ASSEMBLY WORKER

PREPACK LTD
01.2016 - 10.2021
  • I currently work on a casual basis for Prepack Ltd
  • Prepack assembles shelf stable packaged food items into ration packs
  • In this role, I work on the assembly line with 6 other staff members to achieve the daily target
  • This common goal encourages teamwork, communication, accuracy as well as quality checks.

CUSTOMER SERVICE FACILITATOR

ENABLE
10.2021 - Current
  • I am currently in the Housing Department on a 6 month secondment for Enable New Zealand
  • In this role, I speak to assessors, contractors and clients on the phone and through our Pro Work Flow system regarding modifications or if they require updates or information about the services provided by Enable
  • I am allocating new referrals daily to our ACC Housing Team
  • I am providing solutions and priortise the clients, assessors and contractors concerns.
  • Contributed to maintaining a positive work environment through participation in team meetings and trainings

Education

COMPLETED LEVEL 1,2 AND 3 NCEA -

FREYBERG HIGH SCHOOL
01.2018

Skills

  • Confident communication
  • Basic numeracy and literacy
  • Sales and Customer service
  • Work well either in a team or by myself
  • Excellent computer skills (Microsoft 365, Word, Excel, One Note)
  • Relationship building skills with all ages
  • Basic understanding of Samoan and Te Reo

References

  • John Mills, Senior Housing Advisor ENABLE, John.Mills@enable.co.nz
  • Savaan Keo, Team Leader, EZIBUY, Savaan.keo@ezibuy.co.nz

Timeline

CUSTOMER SERVICE FACILITATOR

ENABLE
10.2021 - Current

CUSTOMER SERVICE REPRESENTATIVE

EZIBUY
10.2020 - 07.2021

BARTENDER

ROSE AND CROWN
11.2018 - 10.2020

ASSEMBLY WORKER

PREPACK LTD
01.2016 - 10.2021

COMPLETED LEVEL 1,2 AND 3 NCEA -

FREYBERG HIGH SCHOOL

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JUSTYCE SAVEATAMA