Justin Gumafelix
Summary
Proficient checkout operator with expertise in customer service and communication. Dedicated to improving customer experiences and supporting team collaboration. Notable for achieving high levels of customer retention and satisfaction.
Overview
8
8
years of professional experience
Work History
Checkout Operator
New World Howick
Howick, Auckland
04.2021 - Current
- Scanned and packed grocery items for customers, ensuring high-quality service and satisfaction.
- Managed lotto desk with attention to detail, enhancing customer shopping experience.
- Guided new co-workers by teaching them essential tasks, fostering a collaborative work environment.
- Assisted customers with product inquiries and provided excellent service.
Retail Assistant
David Tasker Designer Jewellery
Pakuranga , Auckland
05.2018 - Current
- Assisted in the family business by delivering exceptional customer service to enhance shopping experiences
- Helping customers better understand the product by providing a deep understanding of what's in our product to help them make purchase decisions.
- Designed signage to attract new customers to the business.
- Opening and closing the business while manning the shop by myself
- Maintained store displays to highlight new collections
- Assisted customers with product selection and jewellery inquiries.
Education
Bachelor of Arts - History And Education
University of Auckland
Auckland, NZ05-2026
Skills
- Customer service
- Compliance Awareness
- Time Management
- Multitasking
- Adaptability
- Effective communication
- Advertising
- Reliability
Affiliations
- Coordinator and trainer for Altar Servers at Our Star of the Sea Church, Howick. 2015-2023
- Volunteer umpire and mentor for youth umpires at Howick and Pakuranga Hockey Club. 2017-2021
- Coached the Year 5 and 6 Club hockey team. 2018
Hobbies
- Hockey
- Cooking
- Photography
- Creating Posters
- Running
Timeline
Checkout Operator
New World Howick
04.2021 - Current
Retail Assistant
David Tasker Designer Jewellery
05.2018 - Current
Bachelor of Arts - History And Education
University of Auckland