KALEESAH PARATA REWETI
12 Coates Crescent Panmure Auckland,New Zealand
Summary
Kia ora, I describe myself to be a passionate, reliable, individual with a positive personality and very determined to perform to the best of my ability. With 2 and a half years experience providing memorable customer service in Hospitality/Retail. I have the confidence to assist passengers on all flights in the safest and most helpful way also ensuring travellers enjoy there flight and reach there destination on time. Im very determined to meet all walks of life, exploring different cultures/backgrounds but most importantly making sure i provide excellent passenger assistance when required.
Overview
4
4
years of professional experience
Work History
Student
Te Wananga O Aotearoa
03.2024 - 07.2024
Beauty Sales Advisor
Farmers Trading
03.2022 - 11.2023
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Maintained counter and display areas for cleanliness and organisation
- Processed payments, entering sales in register for prompt customer service.
- Increased 50% sales daily
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Sandwich Artist
SUBWAY®Restaurants
11.2020 - 02.2022
- Assisted customers in choosing menu items by providing food complementing information.
- Greeted guests, promoted specials and took orders.
- Trained team members to prepare sandwiches and other items according to instructions.
- Kept kitchen, counter and dining areas cleaned and sanitised.
- Performed serving, cleaning and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared catering platters for special events, functions and school lunches.
Education
Qualification -
NZMA (New Zealand Management Academy)
Auckland, NZ07.2017
Qualification -
NZMA (New Zealand Management Academies)
Auckland, NZ11.2017
Qualification -
Cut Above Academy
Auckland, NZ06.2019
Qualification -
Cut Above Academy
Auckland, NZ12.2019
Skills
- Can adapt easily to change and work under pressure
- Dedicated
- Maori Driven
- Customer Friendly
- Speech Clarity
- Team Cooperation
- Strong Communication
- Maintaining Clean Work Areas
- Energy and Physical Stamina
- Positive Attitude
- Adaptable and Flexible
- Passionate Individual
- Organisation and Time Management
- First Aid/CPR
- Good Telephone Etiquette
Additional Information
- AWARDS
- 2014 Awarded under 16s netball certificate
- 2015 Awarded under 16s rugby league certificate
- 2015 Awarded for mock interview certificate
Languages
Maori
Limited Working
English
Professional Working
Timeline
Student
Te Wananga O Aotearoa
03.2024 - 07.2024
Beauty Sales Advisor
Farmers Trading
03.2022 - 11.2023
Sandwich Artist
SUBWAY®Restaurants
11.2020 - 02.2022
Qualification -
NZMA (New Zealand Management Academy)
Qualification -
NZMA (New Zealand Management Academies)
Qualification -
Cut Above Academy
Qualification -
Cut Above Academy
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