Kamal Kamal
auckland
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring more than 2.5 years of relevant work experience to your team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Assistant
Look Sharp Store
05.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Resolved customer complaints professionally, maintaining a positive brand image.
Pharmacist Assistant
Sewak Medical Hall
06.2021 - 02.2024
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Received, processed and entered prescription orders into pharmacy databases.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Prepared prescription orders accurately and efficiently, resulting in increased customer satisfaction and loyalty.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Typed and printed out prescription and medication labels.
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers at counter and provided excellent customer service.
Education
Post Graduate Diploma in Health Science - Health Sciences
Eastern Institute of Technology
Auckland, NZ07-2025
Bachelor of Pharmacy - Pharmacy
Pandit Bhagwat Dyal University of Health Science,
Rohtak India05-2021
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Cash handling accuracy
- Complex Problem-solving
- Product knowledge expertise
- Cross-selling techniques
- Customer engagement
- Effective communication
Certification
NZ Full driving licence
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Retail Assistant
Look Sharp Store
05.2024 - Current
Pharmacist Assistant
Sewak Medical Hall
06.2021 - 02.2024
Post Graduate Diploma in Health Science - Health Sciences
Eastern Institute of Technology
Bachelor of Pharmacy - Pharmacy
Pandit Bhagwat Dyal University of Health Science,
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