Recovery Coordinator with proven track record in crisis management and patient advocacy, driving program development to enhance recovery outcomes. Expertise in communication and problem-solving ensures efficient task completion and support for individuals in recovery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
TEAM LEADER
RYMAN HEALTHCARE
Lower Hutt, Wellington
02.2023 - 01.2026
Documented daily observations of residents to track health and behavior changes.
Administered medications according to established charts, ensuring accuracy and compliance.
Delivered meals and supported residents during mealtimes to promote nutritional intake.
Facilitated personal hygiene routines, including showering, to enhance resident comfort.
Assisted with individual care plans by promoting physical activities like walking and exercising.
Engaged residents in recreational activities, such as puzzles and table tennis, to encourage social interaction.
Store Manager
TANK UP LIMITED
Hamilton Central, Hamilton
03.2019 - 01.2023
Handle administrative tasks such as rosters, payroll, and ordering
Supervise daily restaurant operations
Provide excellent customer service
Train, schedule, and support restaurant staff
Monitor food quality and service delivery
Manage inventory and supplier relationships
Ensure compliance with health and safety standards
Track expenses, monitor budgets, and reduce costs
Use restaurant management software for reporting and analytics
Lead by example and promote a positive work environment
Managed daily operations to ensure efficient store functionality.
Trained and supervised team members in customer service techniques.
Oversaw inventory management and restocking processes effectively.
Implemented store promotions to enhance customer engagement.
Ensured compliance with health and safety regulations consistently.
Conducted staff meetings to communicate goals and expectations clearly.
Resolved customer complaints in timely manner to maintain positive shopping experiences
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed daily banking activities such as deposits and withdrawals.
Established store tactics and strategies to achieve operational performance and sales goals.