Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Crosbie

Manapouri,STL

Summary

Hello name is kathleen mother of two

grate at open communication and Adaptable accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting orders. Light-hearted and friendly professional skilled in customer service.

Overview

1
1
year of professional experience

Work History

Shelf Stacker /Assistant Baker

FreshChoice
07.2022 - 07.2023
  • Stacked finished cases on pallets according to customer requests.
  • Identified and removed products that did not meet quality control standards.
  • Inspected final packaging to certify fit to customer specifications.
  • Complied with company policy and legal regulations to achieve and maintain safe working environment.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Consistently lifted materials weighing as much as 60 kg.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Processed and packaged stock items for customer purchases.
  • Complied with health and safety codes to protect staff and customers.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Trained and supervised new employees on bakery operations and procedures.
  • Created appealing displays to showcase products in bakery.
  • Cleaned and maintained kitchen equipment and oven.
  • Packaged finished products for sale.
  • Managed display cases to verify freshness and attractiveness of products.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Operated commercial kitchen equipment and tools timeto time

Cleaner

Pamulas Cleaning
04.2022 - 07.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained floor cleaning
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.

Education

Agracolter -

Tellford
Balclutha, NZ
03.2021

Certificate IV - Trades

Otago Polytechnic
Dunedin, NZ
01.2019

Ncea - Ncea

Otago Polytechnic
Dunedin, NZ
06.2018

Skills

  • Multitasking
  • Verbal Communication
  • Organization and Time Management
  • Networking
  • Problem-Solving
  • Active Listening
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Written and Verbal Communication
  • Supervision and Leadership

Timeline

Shelf Stacker /Assistant Baker

FreshChoice
07.2022 - 07.2023

Cleaner

Pamulas Cleaning
04.2022 - 07.2023

Agracolter -

Tellford

Certificate IV - Trades

Otago Polytechnic

Ncea - Ncea

Otago Polytechnic
Kathleen Crosbie