Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Knighton

Summary

I'm 21 years old and currently working as 2IC in the hospitality scene, but am wanting to make a change in an enthusiastic and encouraging new environment.


I am looking for full time work.

Overview

7
7
years of professional experience

Work History

Cafe supervisor

Lux espresso
10.2023 - Current


  • Built strong relationships with regular customers, recalling names and orders to maintain rapport and loyalty
  • Trained staff on best practices and day to day functions to achieve optimal productivity.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Collaborated with store manager, acting as reliable partner to manage and deliver on daily priorities.

FOH Barista

Robert Harris
03.2021 - 11.2023
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Followed health and safety standards to protect customers from illness and cross-contamination.
  • Monitored stock levels to reorder replenishments in good time.

Store helper

Unichem pharmacy
02.2018 - 05.2018


  • Prepared prescriptions for customers with wrapped, bagged and boxed items.
  • Maintained neat and clean store areas in line with health and safety policies.
  • Organised and maintained filing system for easy staff access.

Education

NCEA Level 3 -

Lincoln high school

NVQ Level 4 - Personal Training

New Zealand Institute of Health And Fitness
Christchurch
10-2024

Skills

  • Group and individual management/instruction
  • Hazard management
  • H&S policy implementation
  • Facility management
  • Customer relationship building

Timeline

Cafe supervisor

Lux espresso
10.2023 - Current

FOH Barista

Robert Harris
03.2021 - 11.2023

Store helper

Unichem pharmacy
02.2018 - 05.2018

NCEA Level 3 -

Lincoln high school

NVQ Level 4 - Personal Training

New Zealand Institute of Health And Fitness

Similar Profiles

CREATE PROFILE
Katie Knighton