Summary
Overview
Work History
Education
Skills
Timeline

Kaylene Edwards

Team leader
Auckland,NZ

Summary

Dynamic team leader at Te Tāpui Atawhai Auckland City Mission, skilled in conflict resolution and relationship building. Successfully empowered clients through culturally informed care, enhancing service integration. Proven ability to coach staff, fostering a collaborative environment that prioritizes client needs and workplace safety. Committed to innovative problem-solving and active listening.

Overview

1
1

He Ara Whakamana Tangata Team Laed

1
1

Front of House Manager

1
1

Kaimanaaki FOH

1
1

Team Leader Kaitohutohu Pāhake

2
2

Kaitohutohu Pahake

Work History

He Ara Whakamana Tangata Team Lead

Te Tāpui Atawhai Auckland City Mission
04.2024 - Current

Leading a team to provide a Tikanaga informed model of care and applying te ao Māori lens to all services and service intergrations.

Lead and facilitate Hohou Te Rongo Processes, using tikanga informed care approaches to conflict resolution.

Preparing clients for Hohou Te Rongo processes, respecting their cultural protocols and norms.

Coach and encourage all staff to develop relationships that support the Mission and it's work.

Working with different services within the organisation and identify cross cultural issues and how to develop collective strategies to response to these.

  • Listening to clients and their needs at the time and walking beside them in their journey, we are able to empower the clients

Education

No Degree -

Freyberg , High School

NZQA Offender Managements Level 3 Auckland Corrections Facility

NZQA Offender Managements Level 4 Auckland Corrections Facility ( Supervisor Level)


Wiremu Niania Tohunga, Gisborne NZ

Graduated Wairua Practitioner for mahi wairua

Karakia

Spiritual safety practices and boundaries

Humility, integrity, accountability

Establishing and maintaining daily practice

Connecting and moving in and with Wairua

Removing blockages

Tapu and Noa

Spiritual authority

Dreams and Visions

Rituals of engagement

Accountability

Documentation

Plus many more


Skills

  • Conflict resolution
  • Client and staff focus
  • Workplace safety
  • Relationship building
  • Problem-solving
  • Teamwork and collaboration
  • Client service
  • Multitasking
  • Active listening
  • Staff training
  • Coaching and mentoring

Timeline

He Ara Whakamana Tangata Team Lead - Te Tāpui Atawhai Auckland City Mission
04.2024 - Current
Freyberg - No Degree,

Similar Profiles

CREATE PROFILE
Kaylene EdwardsTeam leader