Kazank Magid
Ranui
Summary
A Dedicated, results-driven professional with a strong background in customer service, administration, and early childhood education. Proven ability to manage customer inquiries, perform administrative duties with accuracy, and ensure customer satisfaction through effective communication and problem-solving. A flexible and proactive team player, eager to contribute to a dynamic, customer-facing role.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Casual Programme Assistant
sKids
Henderson
01.2026 - Current
- Supervising and supporting Tamariki in a range of fun, safe activities
- Keeping the spaces tidy, clean, and welcoming for children
- Helping the Programme Manager run smooth, energetic sessions that keep kids buzzing
- Spotting any hiccups (behaviour, wellbeing, safety) and sharing with your manager so everyone stays supported.
Volunteer
Citizens Advice Bureau
Auckland
08.2025 - 10.2025
- Effectively welcomed and directed an average of 15+ customers per day.
- Served as the initial point of contact providing accurate and helpful information to diverse customer requests.
- Assisted with the printing and preparation of customer documents.
- Streamlined administrative processes by accurately managing the ticketing and queue for Justice of the Peace service, ensuring an organized flow.
Key Holder / Issuing Officer
Electoral Commission
Auckland
08.2025 - 09.2025
- Maintained site security and operational readiness by serving as a Key Holder, responsible for site opening and closing procedures.
- Accurately and efficiently issued votes as an Issuing Officer.
- Created a welcoming and supportive environment for all voters.
- Tāmaki Makaurau by Election
Volunteer Early Childhood Educator
Rainbow Bears Pre-School
Ranui Waitakere
10.2024 - 05.2025
- Collaborated with lead teachers to develop and implement engaging lesson plans and educational activities.
- Utilized strong observation and documentation skills to support children's learning and development, aligned with Te Whāriki principles.
- Prioritized child safety and well-being by responding quickly and calmly to accidents maintaining a secure environment.
Issuing Officer
Electoral Commission
Auckland
08.2023 - 09.2023
- Successfully issued special votes with high degree of accuracy and efficiency.
- Provided a welcoming and supportive experience for all voters.
- Accurately and efficiently issued votes as an Issuing Officer.
Beautician
Self-employed
Auckland
07.2020 - 01.2023
- Provided professional makeup services for bridal parties and special events.
- Demonstrated in-depth knowledge of makeup application techniques, skincare, and cosmetic products.
- Demonstrated entrepreneurial and sales skills by managing and building a loyal client base through excellent customer service over a two-year period.
Team Member
KFC
Westgate
10.2005 - 04.2008
- Ensured timely and accurate preparation and serving of customer orders, maintaining high standards of food quality and presentation.
- Preparing KFC meals orders for customers.
- Keeping the kitchen clean and tidy and manage fresh chicken supplies.
- Collaborated effectively with team members to streamline workflow and minimise wait times during peak hours.
- Demonstrated excellent communication skills in addressing customer inquiries and resolving concerns to ensure satisfaction.
- Maintained cleanliness and organisation of workstations and dining areas to uphold hygiene standards and enhance the dining experience.
- Participated in training sessions and workshops to continuously improve skills and knowledge in food preparation and customer service techniques.
Education
NZQA Certificate - Child First Aid
Hato Hane St John
AucklandNZQA Certificate IV - Early Childhood Education and Care
Open Polytechnic
AucklandNZQA Certificate III - Business Administration and Technology
Open Polytechnic
AucklandNZQA Certificate III - English Academic
Unitec Institute of Technology
AucklandSkills
- Communication
- Problem-solving
- Multi-tasking
- Administrative Skills
- Detail-oriented
- Time Management
- Organizational Skills
- Appointment Management
- Microsoft Office Suite
- Teamwork
- Positive Mindset
- Child development
- Customer service
- Observation skills
- Client interaction
- Product and service sales
- Fast learner
- Relationship building
- Attention to detail
- Positive and professional
- Multitasking and organization
- Time management
- Computer skills
- Flexibility and adaptability
- Team collaboration
- Verbal and written communication
References
Available on request
Timeline
Casual Programme Assistant
sKids
01.2026 - Current
Volunteer
Citizens Advice Bureau
08.2025 - 10.2025
Key Holder / Issuing Officer
Electoral Commission
08.2025 - 09.2025
Volunteer Early Childhood Educator
Rainbow Bears Pre-School
10.2024 - 05.2025
Issuing Officer
Electoral Commission
08.2023 - 09.2023
Beautician
Self-employed
07.2020 - 01.2023
Team Member
KFC
10.2005 - 04.2008
NZQA Certificate - Child First Aid
Hato Hane St John
NZQA Certificate IV - Early Childhood Education and Care
Open Polytechnic
NZQA Certificate III - Business Administration and Technology
Open Polytechnic
NZQA Certificate III - English Academic
Unitec Institute of Technology